Builders FirstSource · 3 months ago
Inside Sales Representative/ Windows
Builders FirstSource is America’s largest supplier of building materials and services to the professional market. They are seeking an Inside Sales Representative to provide sales and customer service activities related to window and door products, assisting retail customers with inquiries, sales, and order processing.
Building MaterialManufacturingReal Estate
Responsibilities
Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, refunds/exchanges requiring a working knowledge of company products, procedures and practices
Actively engages in selling window and door products/services and related items. Can effectively educate customers on product knowledge and provide guidance for each unique project. Provides estimates and quotes for small window and door packages
Enters orders into system and schedules delivery of products
Plans and paces own work efficiently to meet daily, weekly, project, or team related productivity goals
Participates in coordinating and conducting customer workshops
Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution
Assists with showroom housekeeping, signage, stocking, inventory control, and other related activities
Understands and observes all safety procedures and practices to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures
Other duties may be assigned
Qualification
Required
High school diploma or General Education Degree (GED)
Six (6) months sales-related experience or equivalent combination of education and experience
Knowledge of company products, competitor's products and company standards
Knowledge of company product pricing, discount and estimating formulas and guidelines
Good verbal and written communication skills
Demonstrates strong detail orientation skills
Strong customer service skills
Knowledge of basic sales techniques, concepts and the ability to influence and persuade
Proficient in Microsoft Office Suite and an enterprise resource planning (ERP) program
Excellent computer skills and ability to quickly learn multiple vendor quoting programs
Benefits
Commission compensation for earned commissions related to sales of eligible Company products and/or services
Competitive, affordable benefits designed to make life better for you and the people you love
Company
Builders FirstSource
Builders FirstSource provides professional class building materials and services to homebuilders and remodelers.
Funding
Current Stage
Public CompanyTotal Funding
$2.05B2025-05-05Post Ipo Debt· $750M
2024-02-26Post Ipo Debt· $1B
2022-01-19Post Ipo Debt· $300M
Recent News
2025-11-21
2025-11-04
2025-11-03
Company data provided by crunchbase