STAR Financial Bank · 3 months ago
DIRECTOR OF TECHNOLOGY OPERATIONS
Fort Wayne, IN
Full-time
Onsite
Director/ExecutiveSTAR Financial Bank is an Indiana-based community bank known for its culture of delivering quality service and innovative use of technology. As the Director of Technology Operations, the role involves developing IT goals and policies, ensuring the security and compliance of IT infrastructure, and managing IT projects and vendor relationships.
Banking
Responsibilities
Develop goals, objectives, policies, procedures and service standards for the IT Infrastructure, Core Systems, and Service Desk teams
Ensure the integrity, availability, security, and regulatory compliance of STAR’s IT infrastructure, servers, and applications
Monitor and report on the continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance
Lead IT disaster recovery planning, preparation and execution
Participate in management of STAR’s critical IT vendor relationships
Prioritize and manage IT projects with direction from VP, Technology & Digital Strategy, IT Steering Committee and Executive Team
Provide regular updates to IT Steering Committee regarding current state of IT at STAR
Participate in Problem Management program and ensure IT outages are documented with root cause analysis when appropriate
Architects IT environment by overseeing system design and configuration; directing system installation; defining, documenting, and enforcing system standards
Monitor IT infrastructure resources for performance and availability
Develops and enforces policy and procedure to ensure the protection of IS/STAR assets and the integrity, security, and privacy of information
Research current technology trends, attend workshops, user meetings, and conferences, and complete technical training to identify emerging technology STAR may leverage
Assist engineers in implementing new IT systems and performing maintenance of existing IT systems
Provide strategic and tactical planning, development, evaluation, and coordination of IT systems
Actively manage contributions of the department to the technology roadmap and ensure effective execution of assigned items
Assess and make recommendations on the improvement of the IT organization, including ongoing development and review of business cases to validate IT spend
Participate in budget planning process for multiple cost centers and accounts; provide regular reporting on budget alignment
Assess and communicate risks associated with IT investments
Manages and coaches the staff in addition to other Human Resources responsibilities such as: hiring, and if necessary disciplinary action and dismissal, setting and monitoring annual and quarterly goals, coaching, career development, completing timely performance appraisals, and approving merit increases
Qualification
Required
Develop goals, objectives, policies, procedures and service standards for the IT Infrastructure, Core Systems, and Service Desk teams
Ensure the integrity, availability, security, and regulatory compliance of STAR's IT infrastructure, servers, and applications
Monitor and report on the continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance
Lead IT disaster recovery planning, preparation and execution
Participate in management of STAR's critical IT vendor relationships
Prioritize and manage IT projects with direction from VP, Technology & Digital Strategy, IT Steering Committee and Executive Team
Provide regular updates to IT Steering Committee regarding current state of IT at STAR
Participate in Problem Management program and ensure IT outages are documented with root cause analysis when appropriate
Architects IT environment by overseeing system design and configuration; directing system installation; defining, documenting, and enforcing system standards
Monitor IT infrastructure resources for performance and availability
Develops and enforces policy and procedure to ensure the protection of IS/STAR assets and the integrity, security, and privacy of information
Research current technology trends, attend workshops, user meetings, and conferences, and complete technical training to identify emerging technology STAR may leverage
Assist engineers in implementing new IT systems and performing maintenance of existing IT systems
Provide strategic and tactical planning, development, evaluation, and coordination of IT systems
Actively manage contributions of the department to the technology roadmap and ensure effective execution of assigned items
Assess and make recommendations on the improvement of the IT organization, including ongoing development and review of business cases to validate IT spend
Participate in budget planning process for multiple cost centers and accounts; provide regular reporting on budget alignment
Assess and communicate risks associated with IT investments
Manages and coaches the staff in addition to other Human Resources responsibilities such as: hiring, and if necessary disciplinary action and dismissal, setting and monitoring annual and quarterly goals, coaching, career development, completing timely performance appraisals, and approving merit increases
Benefits
Affordable Medical/ Vision/ Dental Coverage
Flexible Dependent Care Account
Health Savings Account (with employer contributions)
Prescription Drug Plan
Employee Wellness Initiatives (physical/mental/financial)
Health Management Reimbursement Program
Short Term/Long Term Disability
Life Insurance
Tuition Reimbursement
Competitive Pay and Bonus Program
401k (with employer match)
Generous Paid Time off including 10 1/2 holidays.
Company
STAR Financial Bank
STAR Financial Group, Inc.
Founded in 1943
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jim Marcuccilli
Chairman & CEO
Brian Avery
Chief Technology Officer
Company data provided by crunchbase