Qualitrol International · 3 days ago
Inside Sales Representative
United States
Full-time
Remote
New Grad, Entry LevelQualitrol International is a global automation parts reseller and repair facility that provides excellent customer and sales support. The Inside Sales Representative will be responsible for generating sales, providing customer support, and maintaining strong customer relationships to contribute to the company's growth and success.
Mechanical Or Industrial Engineering
Responsibilities
Generate sales of all company products and services to customers contacting the company by phone, email, or chat services
Provide exceptional phone support for customer inquiries, including offering pricing, product availability, order status, and comprehensive information about the company’s services
Prepare and generate customer quotes, and efficiently enter product orders into the system
Prepare and generate customer service quotes, and efficiently enter product orders into the system as well as sending out Return Authorization forms
Develop and maintain strong and lasting customer relationships through regular follow-up via phone and email
Collaborate closely with the customer support and order fulfillment teams to ensure seamless service delivery
Actively participate in regularly scheduled company and team meetings
Be adaptable and willing to take on other responsibilities as assigned by the management team
Source new sales opportunities by effectively following up on inbound leads and initiating outbound cold calls and emails
Qualify potential opportunities and route them to the appropriate sales executives for further development and closure
Work diligently to meet and exceed quarterly sales quotas, ultimately contributing to the company's growth and success
Utilize, update and maintain company SalesForce and P21 systems
Qualification
Required
Proven experience in inside sales, customer support, or a related field
Exceptional communication skills, both verbal and written
Strong ability to build and nurture customer relationships
Goal-oriented, with a track record of meeting or exceeding sales targets
Proficient in using CRM software and other sales-related tools
Highly organized, detail-oriented, and able to manage multiple tasks effectively
Self-motivated, proactive, and a team player
Ability to adapt to a fast-paced and dynamic work environment
Excellent problem-solving skills and a customer-centric mindset
Benefits
Medical, Dental and Vision insurance (among other plans)
Competitive 401(k) matching program
Career growth opportunities
Employee referral program
Paid time off and holidays
Parental leave
FCG University learning and training platform available to all employees offering over 80k courses
Custom training programs
Mentorship
Company
Qualitrol International
Extending the life of automation components through repair services, remanufactured products and technical support resources.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase