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MacAllister Machinery Co., Inc. · 4 days ago

Sales - Power Systems Inside Rep

Indianapolis, IN

Full-time

Onsite

Entry Level

2+ years exp

MacAllister Machinery Co., Inc. is focused on generating revenue and market share for product support parts and services for standby generators and industrial powered equipment. The Sales - Power Systems Inside Rep will be responsible for increasing revenue through various sales channels, maintaining customer relationships, and promoting dealership services.

Manufacturing

Responsibilities

Increase revenue and profit for parts and services for the Power Systems department through various channels (i.e. phone, email, direct mail campaigns and etc.)

Maintain and update activities in customer relationship management (CRM) software accurately and efficiently

Generate new leads and accounts through a variety of sales-related activities (customer calls, mailing, promotional campaigns)

Maintain accurate customer data, machine population information, and qualified accounts within appropriate software to ensure promotions are targeted to specific customers

Develop and maintains relationships with established and new customers in order to determine individual customer needs and provide solutions to meet them

Promote of all aspects of the dealership including parts, service, labor, customer service agreements and machine and engine sales leads

Construct and communicate proposals both internally and externally; identifying the entire scope of work to be performed, price/quote, turnaround for new incremental business, and shop/field repairs when requested

Qualification

Sales experienceCustomer relationship managementMechanical aptitudeMicrosoft Office proficiencyMultitasking abilitiesCommunication skillsInterpersonal skillsCreative thinkingProblem solving skills

Required

High School Diploma or GED

2 years or more of experience in Sales or a technical related field

Strong multitasking abilities, detail-oriented and self-motivated

Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, and people at all levels inside and outside the organization

Proficient computer and data entry skills with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems

Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment

Ability to work in a fast-paced environment

Excellent communication skills, including verbal, written and listening skills

Strong mechanical aptitude and knowledge of Caterpillar and competitor's products

The ability to work overtime and be on-call as needed, including weekends

Excellent creative thinking skills; good decision-making skills and basic goal setting skills

Excellent problem solving skills and a strong ability to apply policies, procedures, guidelines and laws

Good interpersonal skills, including influence, negotiation, coaching and counseling

Ability to work outside the standard 8:00am to 5:00pm when required