Hardware Support Engineer jobs in United States
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Canary Technologies · 3 months ago

Hardware Support Engineer

positionTucson, AZ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Canary Systems, Inc. is a fast-growing technology company specializing in civil engineering, monitoring, and instrumentation. They are seeking a Hardware Support Engineer to provide technical support, integrate hardware and software systems, and troubleshoot monitoring solutions in their Arizona office.

Enterprise SoftwareHospitalityHotelProductivity Tools
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot and resolve technical issues with clients and internal teams
Manage client support tickets through internal systems
Learn and utilize:
CRBasic programming (Campbell Scientific devices) – Training provided
MLBasic – Proprietary language for MLBase/MLRemote hardware
Integrate instrumentation with MLSuite software:
Research instrument capabilities
Define technical requirements
Document integration methodologies
Perform thorough testing of hardware and software
Provide ongoing technical support

Qualification

Technical troubleshootingElectronics understandingCRBasic programmingSerial communication protocolsWi-Fi networkingTCP/UDP protocolsDetail-orientedCommunication skillsSelf-driven

Required

Strong technical troubleshooting ability
Solid understanding of electronics
Familiarity with serial communication protocols
Familiarity with Wi-Fi networking & configuration
Familiarity with TCP/UDP network protocols
Familiarity with binary and hexadecimal math
CRBasic programming (Campbell Scientific devices) – Training provided
MLBasic – Proprietary language for MLBase/MLRemote hardware
Integrate instrumentation with MLSuite software
Research instrument capabilities
Define technical requirements
Document integration methodologies
Perform thorough testing of hardware and software
Provide ongoing technical support
Independent and collaborative work style
Detail-oriented and well-organized
Strong verbal and written communication skills
Self-driven and proactive
Willingness to travel as needed

Preferred

CRBasic programming (preferred, not required)

Benefits

Health and life insurance
Paid time off (PTO)
Retirement plan
Volunteer PTO
Fitness reimbursements
And more

Company

Canary Technologies

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Canary Technologies provides a digital guest management platform for hotels streamlining check-in, messaging, payments, and upsells.
dateFounded in 2017
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://www.canarytechnologies.com

H1B Sponsorship

Canary Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (1)

Funding

Current Stage
Late Stage
Total Funding
$177M
Key Investors
Brighton Park CapitalInsight PartnersF-Prime
2025-06-12Series D· $80M
2024-06-12Series C· $50M
2022-10-27Series B· $30M

Leadership Team

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SJ Sawhney
Co-Founder & President
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Recent News

Hotel Management Network
Crown Resorts selects Canary’s guest-facing technology
2026-01-11
PR Newswire
Canary Technologies Named to the 2025 Deloitte Technology Fast 500™
2025-11-19
EIN Presswire
Hotel Digital Market Drivers 2025-2029: Regional Outlook and Sizing Analysis
2025-11-14
Company data provided by crunchbase