JELD-WEN, Inc. · 1 day ago
Customer Service Assistant
Kissimmee, FL
Full-time
Onsite
Entry Level
1+ years expJELD-WEN, Inc. is a leading global designer and manufacturer of building products. The Customer Service Assistant will handle various administrative responsibilities, including maintaining vendor files, processing payments, and providing excellent communication and support to customers and coworkers.
CommunitiesFurnitureManufacturingWood Processing
Responsibilities
Review bills of materials and maintain them in the system
Answer incoming calls from customers and vendors
Month-end processing
Process credits and debits
Maintain all vendor files and contact information
Maintain a system of financial recordkeeping to include issuing receipts and recording payments
Excellent communication skills including helpfulness and patience in dealing with vendors, customers, contacts, and fellow employees
Follow established company safety policy and procedures
Be able to communicate effectively with Production Supervisors and co-workers
Strong work ethic (honesty and integrity are key for this position and to our organization)
Administrative functions such as electronic and physical filing; scanning, copying, and organizing documents, and creating company documents
Maintaining electronic documents such as miscellaneous spreadsheets for the office etc
Entering receivers into the ERP software
Maintain the office supply stock levels and keep the office supply room organized
Assisting other departments administratively as needed
Other administrative functions
Other general duties as required by the management staff
Qualification
Required
High school diploma, associate degree preferred
One (1) year of administrative assistant experience is preferred
Must be proficient in Microsoft Office Suite products with advanced Excel skills
Must be willing to accept and receive frequent training, supervision, and assistance from positions and supervisory personnel
Must have effective communication skills and be able to communicate with many levels of personnel effectively and tactfully in various situations and environments
Must be able to work in a team-oriented environment
Must be able and motivated to learn
The ability to work in a manufacturing and fast-paced environment
Have reliable transportation and be punctual and dependable for each assigned shift
Demonstrate a self-motivated attitude and ability to comprehend the importance and confidential nature of all information
Strong interpersonal and leadership skills
Strong communication, presentation, training and facilitation, project management skills are essential
Exemplary customer service skills and attention to detail
Strong analytical skills to analyze safety & health data
Excellent communication skills
Clear and precise communication skills and the ability to work within a team
Must be able to work overtime as needed
Must be able to pass a pre-employment physical examination and drug screen
Preferred
associate degree preferred
One (1) year of administrative assistant experience is preferred
Share Point & Salesforce experience preferred
Benefits
Medical & dental
Generous leave policies
Retirement program
Company
JELD-WEN, Inc.
JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors.
10001+ employees
H1B Sponsorship
JELD-WEN, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (3)
2022 (1)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$560.6M2024-08-08Post Ipo Debt· $350M
2021-03-01Post Ipo Secondary· $210.6M
2017-01-26IPO
Leadership Team
William Christensen
Chief Executive Officer
Samantha Larkin Stoddard
EVP, CFO
Recent News
PR Newswire
2025-05-05
2025-05-04
2025-04-03
Company data provided by crunchbase