Analyst, IT Infrastructure Admin jobs in United States
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Lincoln Financial · 2 days ago

Analyst, IT Infrastructure Admin

positionRadnor, PA
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$69K/yr - $125K/yr
date5+ years exp

Lincoln Financial is a company that helps people confidently plan for their financial futures. They are seeking a highly skilled Unified Communications Engineer to lead the design, implementation, and support of enterprise-wide communication platforms built on Microsoft Office 365, ensuring secure and reliable communication across the organization.

AdviceFinanceFinancial ServicesInsurance
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H1B Sponsor Likelynote

Responsibilities

Engineer, deploy, and manage unified communications solutions using Microsoft Office 365 services including Teams, Exchange Online, CoPilot, SharePoint, OneDrive, and Viva
Lead implementation and support of Microsoft Teams Phone System, Direct Routing, and integration with legacy telephony platforms
Monitor and optimize performance, availability, and security of O365 services using tools such as Microsoft 365 Admin Center, PowerShell, and third-party monitoring platforms
Collaborate with security, compliance, and infrastructure teams to ensure solutions meet regulatory and business requirements
Troubleshoot and resolve complex issues related to messaging, conferencing, and collaboration tools
Develop automation scripts and workflows to streamline provisioning, reporting, and lifecycle management
Stay current with Microsoft roadmap updates and proactively recommend enhancements aligned with business needs

Qualification

Microsoft Office 365Unified CommunicationsPowerShell scriptingMicrosoft Teams Phone SystemSharePoint expertiseVoIP troubleshootingSession Border ControllersRegulated industries experienceCommunicationCollaborationCustomer-focused approachProblem-solving orientationAdaptability

Required

Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
5+ years of experience in Unified Communications or Messaging Engineering roles
Deep expertise in Microsoft Office 365, especially Teams, Exchange Online, and SharePoint
Experience with Microsoft Teams Phone System, Direct Routing, and Session Border Controllers (SBCs)
Strong proficiency in PowerShell scripting and automation
Solid understanding of network protocols, QoS, and VoIP troubleshooting
Experience working in regulated industries such as insurance, finance, or healthcare
Excellent communication skills – able to clearly convey technical concepts to both technical and non-technical stakeholders
Strong collaboration mindset – works effectively across cross-functional teams including infrastructure, security, compliance, and business units
Customer-focused approach – committed to delivering high-quality user experiences and responsive support
Problem-solving orientation – proactive in identifying issues and driving resolution with minimal supervision
Adaptability and continuous learning – stays current with evolving technologies and industry best practices

Preferred

Microsoft Certified: Teams Administrator Associate
Microsoft Certified: Messaging Administrator Associate
ITIL Foundation or equivalent process knowledge

Benefits

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

Company

Lincoln Financial

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Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future.
dateFounded in 1905
location
Radnor, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.lincolnfinancial.com/

H1B Sponsorship

Lincoln Financial has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$825M
Key Investors
Bain Capital
2025-04-09Post Ipo Equity· $825M
1985-04-26IPO

Leadership Team

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Ellen Cooper
Chairman, President and Chief Executive Officer
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Christopher Neczypor
Chief Financial Officer
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Recent News

Business Wire
Lincoln Financial Serves as First-Ever Game Break Sponsor for Women’s Sports Desk on FOX Sports’ Women’s College Hoops Coverage
2025-12-18
GlobalFinTechSeries
Lincoln Financial Appoints Nilanjan (Neel) Adhya as EVP, Chief AI, Data and Analytics Officer
2025-12-05
PR Newswire
Variable life Insurance Market to Reach $67.5 billion in 2024 in the short term and $149.7 billion by 2034 Globally, at 8.1% CAGR: Allied Market Research
2025-11-25
Company data provided by crunchbase