Liberty Diversified International · 1 day ago
Customer Service Representative
Phoenix, AZ
Full-time
Onsite
Entry Level
$22.30/hr - $27.88/hr
1+ years expLiberty Diversified International is a privately held company that employs over 1,900 individuals across various manufacturing facilities. As a Customer Service Representative, you will interact directly with customers, support the sales team, and manage order processing and inventory management.
Packaging Services
Responsibilities
Serve as primary point of contact for customers for order processing, inventory management, issue resolution, and product information
Receive and process customer orders accurately and efficiently, ensuring order details, specifications, and pricing are correctly entered
Track and monitor order progress from entry to shipment, responding to customer inquiries and resolving issues throughout the process
Manage customer inventory levels based on usage and forecasting
Maintain accurate and up-to-date records of customer orders, communications, and related documentation
Collaborate closely with sales, production, logistics, and finance teams to ensure alignment and timely order fulfillment
Other duties, as assigned
Qualification
Required
High school diploma or equivalent
1+ years of experience in customer service, order management or a similar role within a fast-paced industry
Proficiency in Microsoft Office programs including Outlook and Excel
Preferred
Associate or bachelor's degree in business administration
Proven experience in customer service, order management or a similar role within a fast-paced industry
Excellent communication skills, both verbal and written
Critical thinking and problem-solving skills
Intermediate computer skills
Benefits
Health/dental/vision insurance options
Paid time off
10 paid holidays
401(k) plus company matching and annual discretionary profit sharing
Flexible spending and health savings account options
Life and disability insurance
Tuition assistance
Wellness and mental health resources
Financial advising services
Company
Liberty Diversified International
Liberty Diversified International is is a family of companies specializing in corrugated fiberboard, office furnishings.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Vanyo
Chief Financial Officer
Recent News
Twin Cities Business
2025-03-26
Company data provided by crunchbase