Sandisk · 3 months ago
Technologist, Technical Customer Management
951 Sandisk Dr, Milpitas, CA
Full-time
Onsite
Senior Level, Lead/Staff
$154K/yr - $218K/yr
8+ years expSandisk is a leader in Flash and advanced memory technologies, committed to delivering innovative solutions for data consumption. The Technologist in Technical Customer Management will track technical and design requirements from customers, manage qualification activities, and ensure timely qualification deliverables while collaborating with cross-functional teams.
Data StorageManufacturingSemiconductor
Responsibilities
TCM is responsible for tracking all technical and design requirements from the customer, ensuring those are reviewed by the relevant team and incorporated into product design in a timely manner. This occasionally requires coordination of in-depth discussion and negotiation with Customer and/or Engineer team
TCM also manages all qualification activities, starting from specification alignment, qualification sample plan, open issue tracking (Failure Analysis and Engineering discussion) and drives actions to close
TCM is accountable for supporting all qualification deliverables, including, but not limited to, Qual reports, product manual, qualification drive samples, any product information required by Customer, and FA reports when issues are encountered during qualification
TCM is responsible for datasheets, appnotes and developing any customer specific technical documentation
Before a new product qualification cycle starts, TCM will work with relevant internal and external teams to prepare such deliverables to support an on-time qualification start
BOM management, including Custom labels and Firmware is also managed by TCM working together with relevant teams
Support pre-qualification activities such as concept and design reviews, requirements clarification, drive gap analysis and sample requirements
NPI samples forecasting, budgeting & deliverables management
Strong individual contributor with excellent presentation skills as a key contributor to achieve successful customer qualifications
Exciting opportunity to work on cutting-edge NAND Flash technology for Data Center & Mobile applications
Technical Customer Management (TCM) is responsible for driving customer qualifications to finish promptly and in alignment with revenue targets. TCM works with cross functional teams to ensure alignment on customer deliverables that support timely qualification start and successful completion
Qualification
Required
Bachelor's degree in electrical engineering, Computer Science, Engineering, or related field
Minimum of 8+ years of experience in roles similar to field apps engineering or technical customer management, with a focus on datacenter, enterprise or memory/storage products
Minimum 3 years of customer interaction experience is required
Proven track record of managing and launching successful enterprise products
Deep understanding of NAND flash memory technology is must
Flexible work hours required to work with teams in multiple time zones
Result-oriented mindset to drive actions is a must
Must be able to lead and communicate between cross functional teams
Multi-tasking capability and critical thinking is required to drive actions in a timely manner
Willingness to learn new things and adaptability to new environments are a must
Preferred
SSD/Flash product experience is preferred
Program management experience is a plus
Benefits
Paid vacation time
Paid sick leave
Medical/dental/vision insurance
Life, accident and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
Tuition reimbursement
Transit
The Applause Program
Employee stock purchase plan
Sandisk's Savings 401(k) Plan
Company
Sandisk
SanDisk designs, develops, manufactures, and markets data storage solutions in the United States and internationally.
5001-10000 employees
H1B Sponsorship
Sandisk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (210)
Funding
Current Stage
Public CompanyTotal Funding
$713.58M2025-06-06Post Ipo Secondary· $713.58M
2015-10-21Acquired
1995-11-17IPO
Leadership Team
N
Netanel Nutman
Senior Manager , Software/Protocol Testing
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