PM Front Desk Agent jobs in United States
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Davidson Hospitality Group · 3 months ago

PM Front Desk Agent

positionUS-FL-Key West
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Davidson Hospitality Group is an award-winning hospitality management company overseeing hotels and dining venues across the US. They are seeking a Front Desk Agent to provide exceptional customer service, efficiently handle guest check-ins and check-outs, and ensure a positive experience for guests.

Hospitality
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Growth OpportunitiesbadNo H1Bnote

Responsibilities

Provide exceptional customer service, creating a positive first impression for guests
Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Collaborate with other departments to ensure seamless guest experiences
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Qualification

Customer service experienceHotel property management softwareCash handling experienceCommunication skillsMultitasking skillsProblem-solving abilitiesOrganizational skills

Required

Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent

Benefits

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match

Company

Davidson Hospitality Group

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Davidson Hospitality Group is a hospitality industry.
dateFounded in 1974
location
Atlanta, Georgia, USA
people-size5001-10000 employees
web-link
https://davidsonhospitality.com/

Funding

Current Stage
Late Stage

Leadership Team

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Thom Geshay
CEO & President
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Recent News

PR Newswire
Pivot Tapped to Manage Hotel Lincoln, JdV by Hyatt, in Chicago's Old Town neighborhood
2025-12-11
PR Newswire
Davidson Hospitality Group Selected to Manage Ragdale Hall Spa in UK Countryside
2025-10-22
PR Newswire
Davidson Hospitality Group Appoints Jason Reader as Chief Operating Officer
2025-07-07
Company data provided by crunchbase