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Marriott International · 3 months ago

Director of Human Resources Operations

Honolulu, HI

Full-time

Onsite

Lead/Staff, Director/Executive

$89K/yr - $145K/yr

2+ years exp

Marriott International is a global hospitality company dedicated to creating a sense of belonging for its guests and associates. The Director of Human Resources Operations will execute strategies to attract, retain, and develop diverse talent while managing compliance, employee relations, and training and development. This role is pivotal in ensuring that human resource services meet the needs of employees and support business success.

Customer ServiceHospitalityHotelTravel

Growth Opportunities

Responsibilities

Ensures terminated employee files are retained for the required length of time

Ensures compliance on all human resource audits

Ensures proper documentation of all progressive disciplinary action is kept in employee file

Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation)

Works with the unemployment services provider to respond to unemployment claims

Attends unemployment hearings and ensures property is properly represented

Ensures employees are treated fairly and equitably

Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues

Ensures employees are treated fairly and equitably and that issues are brought to resolution

Administers property policies fairly and consistently

Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process

Communicates changes to the benefit plans in a timely manner

Communicates property rules and regulations via an employee handbook

Coaches managers on progressive discipline process

Participates in the interviewing and hiring of Human Resources employee team members

Ensures performance evaluations and merit increase paperwork are maintained in employee files

Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed)

Establishes and maintains open, collaborative relationships with employees

Utilizes an 'open door' policy to address employee problems or concerns in a timely manner

Ensures effective employee communication channels are established and active in departments

Ensures employees establish and maintain open, collaborative relationships with their team members

Strives to improve employee retention

Monitors work environment for signs of union organization

Solicits employee feedback

Organizes Spirit to Serve Our Communities events

Qualification

Human Resources ManagementEmployee RelationsCompliance ManagementPerformance ManagementRecruitmentCommunication SkillsTeam CollaborationProblem Solving

Required

High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area

2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area