Mathis Home · 3 months ago
DESIGN CONSULTANT (OKC/FT) Non-Safety Sensitive
Mathis Home is a company focused on providing exceptional customer service in the home design sector. They are seeking a Design Consultant to assist customers with product selection, manage special orders, and maintain an organized design center while ensuring a high level of customer relations and sales expertise.
E-CommerceFurnitureHome DecorOnline PortalsRetailWholesale
Responsibilities
Answer customers questions about products, prices, availability, and product uses
Emphasize product features based on analyses of customer’s needs
Assist sales associates through motivation and support with gallery documentation and processes
Responsible for writing and verifying all special orders written in the gallery to make sure price, finish, fabrics, and trims are correctly specified on order forms
Assist customer directly and/or sales associates by expediting special ordering process efficiently and effectively
Recommend, select, and help locate or obtain merchandise based on customer needs
Knowledge of methods for showing, promoting, and selling products
Keep design center organized
Ensure catalogs, price books, and fabrics are up to date
Assist gallery customers with fabric selections for custom upholstery and finish selections for case good orders
Coordinate schedules with Gallery Designers to book in-home visits properly and in the most efficient manner possible
Assist designer with preparing for presentation
Keep gallery merchandise presentable for customers
Use excellent customer relations while demonstrating a high level of sales expertise
Any other duties as directed by management
Qualification
Required
Background in interior design preferred, either through education or experience
Ability to lift merchandise of 40 lbs
Ability to communicate effectively with team members
Positive attitude when working with customers
Knowledge of employment and merchandise handling procedures
Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion
Benefits
Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program
Paid Vacation
Gym Onsite
Employee Discounts 10%