Insight Hospital and Medical Center · 3 months ago
Receptionist/CSL
Insight Health System is a physician-led organization focused on advancing excellence in healthcare. They are seeking a Receptionist / Clinical Support Liaison who will serve as the first point of contact for patients, providers, and visitors while supporting the IM2 Program through administrative and clinical support duties.
Health CareHospitalMedical
Responsibilities
Greet and assist patients, visitors, and providers in a professional, welcoming manner
Answer and direct incoming calls, emails, and inquiries to appropriate departments
Manage scheduling, including patient appointments, provider meetings, and program-related events
Maintain front desk operations, including mail distribution, visitor logs, and office supplies
Provide excellent customer service, ensuring patients and providers have a positive experience
Assist with administrative projects, document preparation, and filing
Support program marketing by visiting provider offices to increase awareness of the IM2 Program
Present program benefits to providers and clinic staff, including CDTM agreements and collaborative practice models
Share patient testimonials and program success stories to encourage enrollment
Collaborate with the Marketing Team to develop brochures, flyers, posters, and other outreach materials
Assist with patient calls for IM2 telehealth enrollment and logistics
Update pharmacy performance trackers and maintain program-related records
Support pharmacists by preparing patient education materials, retrieving drug information, and assisting in clinical documentation
Participate in department projects and initiatives as the program expands
Qualification
Required
High school diploma or GED required
Pharmacy Technician license required within 1 month of hire
Certification as a Pharmacy Technician (per state requirements) must be obtained within mandated timelines
Strong oral and written communication skills
Comfort with technology, scheduling systems, and Microsoft Office Suite
Ability to multitask, stay organized, and work professionally with providers, pharmacists, and patients
Preferred
Post-secondary coursework preferred
Prior experience in reception, medical office administration, or healthcare customer service preferred
Benefits
Comprehensive health, dental, and vision insurance coverage
Paid time off, including vacation, holidays, and sick leave
401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
Company
Insight Hospital and Medical Center
Insight Hospital and Medical Center Chicago is a 414-bed general medical and surgical teaching hospital in Chicago, Illinois.
H1B Sponsorship
Insight Hospital and Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (5)
2022 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase