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Blach Construction Company · 3 months ago

IT Project Specialist

San Jose, California, United States

Full-time

Onsite

Entry Level

$75K/yr - $90K/yr

1+ years exp

Blach Construction is a financially stable, award-winning general building contractor headquartered in San Jose, seeking a versatile and proactive IT Project Specialist to join their IT team. The role involves managing IT projects, providing technical support, and administering Microsoft Exchange, while collaborating across various functional areas to implement technical solutions and enhance user support.

Real Estate

Growth Opportunities

Responsibilities

Lead or coordinate technology projects across construction, finance, HR, safety, and jobsite support

Perform requirements gathering, scope definition, risk identification, scheduling, budgeting, vendor coordination, UAT, and go-live execution

Maintain project documentation and provide regular status updates to IT leadership and stakeholders

Deliver end-user training, SOPs, and support transition plans

Document any common ongoing technical support and maintenance

SSO and SCIM configuration experience

API Integrations

Provide Tier 1–2 technical support for a Windows/Office 365 environment, desktop setup, Zoom, and SaaS platforms; manage incidents through Freshdesk with adherence to SLAs

Cloud File Server administration and management (Egnyte)

Troubleshoot issues, ensure timely resolution, and continuously improve service quality

Follow escalation protocols for unresolved incidents and participate in rotating support coverage as needed

Printer fleet management (troubleshooting, setup, and move requests)

Onboarding and Offboarding

Manage Microsoft Exchange Online: mailbox provisioning, distribution lists, retention policies, spam/phishing protections, and admin portal settings

Support and maintain related platforms such as Exclaimer email signature service and Exchange hygiene tools

Assist with Microsoft 365 tenant policy enforcement and security posture improvements

Microsoft Purview eDiscovery for mailbox backup

Azure Active Directory/EntraID for user management and app registrations

Serve as a liaison between business teams and IT to translate operational needs into technical tasks

Provide systems and administrative support for platforms including CMiC, Egnyte, ManageEngine, Autodesk Construction Cloud, Verkada, and Palo Alto Networks

Experience with Power Apps for data visualization and analysis

Maintain internal knowledge base content and participate in IT documentation and SOP development

Qualification

Microsoft 365 AdministrationTechnical SupportProject ManagementCompTIA A+Network+Active DirectorySaaS ManagementWindows OSITIL ConceptsMultitaskingCommunication SkillsDetail-orientedOrganizational Skills