MCR Hotels · 3 months ago
Task Force General Manager
Dallas, TX
Full-time
Onsite
Senior LevelMCR Hotels is the 3rd-largest hotel owner-operator in the United States, seeking a Task Force General Manager to ensure hotel cleanliness, maximize profitability, and guarantee guest satisfaction. This role requires extensive travel and involves leading hotel personnel, collaborating with corporate teams, and maintaining compliance with regulations while optimizing financial performance.
Financial Services
Responsibilities
This role is for the true road warrior as travel will be 100%
The Task Force General Manager will provide leadership and management for all hotel personnel and accepts responsibility for the health, safety and welfare of the hotel guests and employees
Expected to collaborate with corporate support teams (Execution, Human Resources, Sales, and Pricing) to develop and deliver the execution plan for the property
Will escalate any challenges preventing entire hotel team from executing on all processes and procedures expected on a daily basis
Ensure financial performance is optimized by utilizing the tools, systems and guidelines provided
Ensure all levels of service are maintained in accordance with directives given by regional leadership
Ensure the hotel is operated in compliance with state, federal and local regulations as well as Company and brand standards
Ability to effectively coach, counsel and motivate employees
Provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled
Meet all financial review dates and corporate directed programs in a timely fashion
Tour the operating departments daily, adjusting as needed via department heads
Ability to read and evaluate financial reports
Ensure that all department heads execute to the approved staffing levels and weekly schedules
Ensure that training in service standards is taking place in each department using the steps to effective training
Ensure complete processing of invoices daily by using the approved accounts payable platform and process
Ensure the cleanliness and maintenance of the physical property through inspections and preventative maintenance programs with department managers
Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended
Provide consistent, documented feedback to foster an environment that leads to professional internal growth
Ensure front of house presence during peak check-in, check-out, and heavy traffic periods to drive customer satisfaction
Complete required corporate training modules and become certified to train those as required
Other duties as required
Qualification
Required
Must have a positive attitude and willingness to learn
This position will require the individual to live at the hotel assigned to until the next assignment
Must have the ability to travel 100% of the time
Must be able to understand and follow established guidelines and procedures
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure
Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
Must be able to work with and understand financial information and data, and basic arithmetic functions
A valid driver's license is required for this position
Must be attentive to detail and meet deadlines
Must be proficient in Windows operating systems, Company approved spreadsheets and word processing
Must be able to convey information and ideas clearly
Must have a desire to serve all guests
Must meet the legal age to serve alcoholic beverages (at select properties)
Preferred
A college degree is preferred
Benefits
Hotel Discounts
Weekly Pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement & upward mobility
Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
Company
MCR Hotels
MCR is the 3rd largest hotel owner-operator in the United States.
Founded in 2001
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-01-01Private Equity
Leadership Team
William White
CFO
Recent News
WSJ.com: US Business
2026-01-09
Company data provided by crunchbase