The Salvation Army · 3 months ago
Assistant Director, Shelter
Syracuse, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$64K/yr - $64K/yrThe Salvation Army is seeking an Assistant Director for their Women's Shelter/Residence due to an internal promotion. This hands-on role involves assisting the Program Director in managing daily operations, ensuring a safe and supportive environment for clients, and overseeing staff responsibilities.
CharityNon ProfitRehabilitation
Responsibilities
Recruit, interview, and hire for open positions
Complete and review with employees any coaching, disciplinary, and/or evaluation documentation
Conduct trauma-informed supervisions with employees
Support and encourage team members and refer to additional resources, as appropriate
Provide coverage for Program Director in event of their absence
Responsible for assisting with the training and supporting of all employees, student interns and volunteers
Complete monthly 24-hour schedule with all shifts covered. Monitor payroll; keep track of benefit time
Occasional flexing of schedule to provide direct, in-person supervision of staff on evening/night/weekend shifts
Share in Leadership on-call responsibilities
Monitor employees, interns, and volunteers in daily operations of the program. Monitor employees’ completion of required trainings
Address client concerns and train employees to address client concerns in an appropriate manner
Oversee all job duties of employees, checking for accuracy and comprehensiveness
Ensure compliance with all NYS OTDA Shelter Bureau standards, including licensing and operating requirements, maintaining facility safety and security standards, proper service delivery, through and organized documentation and files, and SMS Incident Reporting
Process incident reports, including examining prevention strategies and following up with staff and clients
Share in planning and facilitating monthly staff meeting with Program Director. Record and distribute staff meeting minutes. Attend and actively participate in monthly agency, department, and program leadership meetings
Serve as a primary point of contact with local Dept of Social Services Housing Unit team
Audit database for proper usage by program staff and data quality
Understanding of OTDA, LDSS, OCFS, Agency, and Program regulations and policies to ensure continued compliance; participate in annual reviews as requested
Oversee menu planning and food and supply inventory. Report program purchasing needs and occasionally do program purchasing. Submit financial documentation as required
Assist Program Director with yearly policy review and updates. Assist Program Director with data collection as needed for program reports
Represent the agency and program in a professional manner in the community and professional groups as assigned
Qualification
Required
Bachelor degree in human services with previous experience in mental health or related services preferred (other combinations of education and experience will be considered)
Must have a valid NYS driver's license that meets The Salvation Army insurance requirements
Must have regular access to private transportation during work and on-call hours
Company
The Salvation Army
The Salvation Army is a charity organization that focuses on rehabilitation, job training, veterans, and grassroots services.
Founded in 1865
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.06MKey Investors
Community Foundation of the Mahoning ValleyTimken Foundation of Canton
2025-07-08Grant· $0.01M
2023-06-30Grant· $0.05M
Leadership Team
Michelle Dressler, MBA
Territorial Finance Secretary (CFO)
Clarence White
Chief Information Officer
Recent News
2026-01-07
Canada NewsWire
2025-11-18
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