Savant Senior Living · 4 months ago
Community Liaison
Savant Senior Living is a healthcare organization focused on home health services, and they are seeking a Community Liaison to facilitate the transition of new patients into their care. The role involves building relationships with healthcare providers and prospective patients, developing community outreach programs, and coordinating admissions to ensure a smooth transition from hospital to home.
Assisted LivingElder CareHealth Care
Responsibilities
You will work individually supervised by highly driven outgoing team members
You will visit 6-10 hospitals, skilled nursing facilities, nursing homes, assisted living facilities etc. a day
You will build relationships and effective rapport with physicians, office staff, discharge planners, skilled nursing facilities and other referral sources
You will communicate and or meet with patients and families to discuss our services
You will spend 90% of your time on the field marketing, coordinating admissions and building a network of relationships
You will build relationships with home health staff and ensure effective communication with referral sources
You will serve as a liaison with hospital planners to ensure smooth transition from hospital to home
You will be responsible for community home health program development. In cooperation with the Administrator and Corporate Marketing team, you will assess the needs of the Home Health program and develop a marketing plan of action with quarterly goals
You will participate in the planning for expansion of patient referrals
You will develop and deliver health educational services
You will collects all necessary paperwork required for closing and distributes the paperwork to the necessary stakeholders
You will work in conjunction with the other team members to ensure accurate reporting of admissions and census growth
Qualification
Required
2 years experience in healthcare sales
Familiarity with health care reimbursement
Knowledge of Medicare and Medicaid regulations
Effective interpersonal skills in relating to physicians, other health specialist in the community, management and co-workers both over the phone and in person
Strong organizational skills and attention to detail
Proficiency in CRM software and Microsoft Office Suite
Ability to work independently and as part of a team
Creative thinking and problem-solving abilities
Proficiency in MS Office systems
Ability and willingness to report to work on time and ready for work on each scheduled day
Exceptional analytical skills
Exceptional Customer Service skills
Exceptional ability to prioritize tasks and to work on multiple assignments at the same time (multi-task)
Demonstrated understanding of and commitment to the concepts of providing outstanding customer care
Ability to work independently on complex assignments
Preferred
Bachelor's degree preferred
Benefits
Dental Plan
Vision Plan
Health Insurance
Critical Illness and
Accident Coverage
401(k) Retirement Savings Plan
Health and Dependent Day Care Flexible Spending (FSAs)
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition reimbursement
Team Member Referral Program
Spot Pet Insurance – up to 20% discount for employees
Company
Savant Senior Living
Savant Senior Living is a healthcare center that offers senior living, senior health and medical care options, and assisted living services.