PeaceHealth · 4 weeks ago
Communications Operator - Switchboard
Longview, WA
Full-time
Onsite
New Grad, Entry Level
$22.07/hr - $29.71/hrPeaceHealth is seeking a Communications Operator for a Per Diem/Relief position. This role is responsible for facilitating communications through the operation of the telephone console, physician answering service, and other communication systems, while also assisting with various clerical tasks as needed.
AssociationCommunitiesFitnessHealth CareHealth DiagnosticsHospitalHospitalityMedicalNon Profit
Responsibilities
Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby
Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed
May be required to operate physician’s answering service and handle trouble reports by working directly with the physicians
Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested
Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed
Provide back-up assistance to other departments as directed
Operate other communication and emergency systems as required
Dispatches requests for multiple services as required
Dispatches lab, housekeeping, transportation, security and maintenance personnel via radio and beeper (customer service)
Assists in after-hours visitor process
Initiates call tree during crisis/disaster
Qualification
Required
Strong interpersonal skills including high degree of courtesy
Ability to maintain professional level of communication in a high stress fast paced environment
Exceptional attention to detail
Ability to multi-task with strong organizational skills
Proficient computer/keyboarding skills required
Ability to make decisions without direct supervision
Good spelling and penmanship
Preferred
Previous operator or switchboard and clerical experience
Benefits
403b retirement plan for caregiver contributions
Wellness benefits
Discount program
Expanded EAP and mental health program
Company
PeaceHealth
PeaceHealth is a not-for-profit Catholic health system serving both urban and rural communities.
Founded in 2007
10001+ employees
H1B Sponsorship
PeaceHealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (39)
2024 (54)
2023 (32)
2022 (41)
2021 (39)
2020 (26)
Funding
Current Stage
Late StageLeadership Team
Richard DeCarlo
Chief Operating Officer
Recent News
2025-11-02
Seattle TechFlash
2025-07-09
Seattle TechFlash
2025-06-10
Company data provided by crunchbase