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Reunion Resort & Golf Club · 3 months ago

Engineering Coordinator

KISSIMMEE, FL, USA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Reunion Resort & Golf Club is a premier destination in Florida offering a unique lifestyle and exceptional service. They are seeking an Engineering Office Coordinator to maintain effective communication within the engineering department and ensure excellent service to internal customers while managing various operational tasks.

Resorts

Responsibilities

Under direction of the Director of Engineering, responsible to maintain proper working relations within the department and with other operating departments on property while providing excellent service to all internal customers

Responsible for communicating effectively with the team by conducting pre-shifts meeting, individual meetings, and meeting with other departments as necessary

Must possess the ability to address HotSOS needs and concerns of our Team Members in Engineering and other areas in a friendly and professional manner. Acts as the primary administrator of HotSOS. Monitors and train staff on use of HotSOS and Streamline

Assist dispatch assigning daily tasks to the Engineering Team Members, and prioritizing based on level of urgency. Tracks work orders-incoming, pending, and completed

Must possess a team player attitude and be able to take direction from engineering management. Provide 100% customer satisfaction within the Team Members’ ability

Abide by all company, HotSOS, and Engineering Policies and Procedures

Complete all assignment requests by management in a professional and timely manner

Attend operational, leadership, staff and financial meetings as required

Communicates directly with Accounting to ensure all invoices are submitted in a timely manner

Responsible for coding all tickets and internal invoices to the appropriate GL code

Cross reference forecasted revenues and work with Engineering Manager & General Manager to schedule appropriate workforce to achieve revenue goal

Continuously evaluate Team Member productivity and identify processes to improve revenue generation

Assist with the inventory contacting 3rd party vendors for non-house repairs and inventory control

Exhibits a professional demeanor through a professional appearance and by maintaining a positive attitude toward all Team Members, members and guests

Maintains effective communication with all parties involved regarding repairs are made in a timely manner

Provide direction and example for interpretation and application of company policies and procedures to the engineering activities

Manage, implement and maintain safety policies and regulations to ensure the staff are in compliance

Manage records and maintains SDS sheets for all chemicals

Enforce OSHA and ADA guidelines and programs

Establish relationships with vendors to assure they provide continual input on new products, systems, etc

Monitor vendors to assure quality, delivery, warranties, exchanges, upgrades, etc. are consistently utilized

Track invoicing and accrual of purchase orders for monthly financial statements

Adhere to Reunion Resort and Golf Club company procedures and policies

Completing any other task/duties assigned

Qualification

Office Coordinator experienceVerbal communication skillsWritten communication skillsTime-management skillsAttention to detailCustomer service attitudeProfessional demeanorMulti-taskTeam player attitudeFlexibility in scheduling

Required

Position requires flexibility in scheduling including AM/PM shifts, weekends, and holidays

Must have attention to detail, strong ability to multi-task, and time-management skills

Office Coordinator experience of at least 2 years is required. Office management/supervisory experience in the engineering field is a plus

Must have strong verbal and written communication skills

High school diploma, GED, or equivalent is required

Must be able to stand and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc

Valid driver's license is required

Ability to write reports business correspondence and procedure manuals

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Build morale and spirit

Instill a guest service attitude to all employees

Ability to lift, push, and pull up to 50lbs

Benefits

Comprehensive medical, dental, and vision insurance at 30 days of employment

401K with employer match

PTO after 6 months of employment (FT employees)

Employee discounts

Company

Reunion Resort & Golf Club

With more than 25,000 square feet of meeting space and conference facilities, Reunion Resort offers the flexibility to accommodate groups of various sizes and needs.

Founded in 2005

Haworth, New Jersey, USA

201-500 employees