Courier Health · 2 hours ago
Client Solutions Associate
Courier Health is on a mission to reinvent how people living with chronic and rare diseases are supported. In the role of Client Solutions Associate, you will support multiple life sciences clients through platform implementation, support, and expansion, while driving adoption and providing strategic guidance to ensure client value.
Health CareMedicalmHealth
Responsibilities
Work in close-knit, collaborative teams to drive impact for Courier Health clients
Build strong relationships, trust, and credibility with client software users
Lead 1:1 and group user sessions to gather feedback, educate, and ensure client value
Develop expert-level knowledge of the Courier Health platform and data model
Drive platform growth and evolution as a bridge between our clients and Product & Engineering teams
Present business results and platform impact to senior executives at business reviews
Own client priorities and day-to-day project management
Partner with senior stakeholders to build out Courier Health's Client Solutions function
Qualification
Required
2+ years of experience in strategic consulting or client-facing enterprise SaaS
Team player that thrives working with a diverse set of internal & external stakeholders
Comfortable presenting to executives and large groups
Analytical mindset with consistent attention to detail
Independent, ambitious and enjoys taking initiative
Experience in, or willingness to learn about, rare disease/specialty pharma
High energy and passion for our mission, our clients, and the success of their patients
Benefits
Highly competitive pay, including equity
Top notch health benefits
Flexible PTO
Paid parental leave
Monthly healthy lifestyle stipend
Team events and bi-annual off-sites
Career coaching opportunities
Open office with unlimited coffee, snacks, etc.
Company
Courier Health
Courier Health is a software company that develops patient engagement platform designed to deliver personalized experiences from end to end.
Funding
Current Stage
Growth StageTotal Funding
$20.45MKey Investors
Norwest
2024-07-08Series A· $16.5M
2021-08-05Seed· $3.95M
Recent News
2025-11-24
2025-10-28
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