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Western National Insurance · 17 hours ago

Operations Intern

Anchorage, AK

Internship

Onsite

Intern

$21/hr - $21/hr

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. The Operations Intern will assist the Operations team with a variety of projects related to administrative support for underwriters and agencies, while gaining valuable experience in the insurance industry.

Auto InsuranceCommercial InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Learn and manually enter new business quotes, renewals, and policy changes

Keep accurate and current records in designated systems that are accessible to others

Updates routine procedures and develops a basic understanding of the forms and information

Mailing date sensitive documents to the Policyholders to notify them of changes to their policy

Indexing of new submissions to be set up for rating

Performs special projects and other duties as assigned

Seeks relevant information and answers to key questions from defined sources

Applies knowledge to help solve problems of relatively limited scope and complexity

Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, and taking ownership to ensure the customer’s issue is resolved

Uses the proper communication channel to contact other internal departments and team members as needed