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New York Life Insurance Company · 2 days ago

Senior Associate - Senior Data Scientist

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$121K/yr - $172K/yr

8+ years exp

New York Life Insurance Company is evolving into a more technology, data, and AI-enabled organization. The Senior Data Scientist will contribute to digital transformation by developing and deploying AI and machine learning solutions to enhance service operations and improve experiences for clients, agents, and employees.

FinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Execute AI/ML initiatives for Service operations in partnership with data, technology, product and business teams

Contribute to the end-to-end model lifecycle: data exploration, feature development, model training/validation, deployment, monitoring, and iteration

Develop and help operationalize models using AWS (e.g., SageMaker, Bedrock) and modern data platforms (Snowflake, Databricks), ensuring quality, security, and scalability; partner with ML engineers for large-scale production deployment and scaling

Assist in designing and evaluating agentic/AI-powered solutions that automate routine service tasks with human-in-the-loop checkpoints, escalation thresholds, and safety guardrails

Implement and refine LLM/RAG approaches (vector stores, embeddings, retrieval optimization, prompt orchestration) with evaluators for reliability

Ensure AI capabilities are accessible through APIs, dashboards, and integrated workflow applications used by service teams

Build lightweight UI prototypes (e.g., Streamlit) to validate usability and support adoption

Adhere to model governance, documentation, testing, and CI/CD best practices in partnership with MLOps

Qualification

AI/ML initiativesAWS servicesPythonSQLLLMsRAG architectureML methodsData explorationCustomer service experienceCommunication skillsCollaboration skills

Required

Advanced degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, or a related quantitative field

8+ years of experience applying data science and AI/ML to real-world business problems

Ability to communicate complex ideas simply, presenting impact, trade-offs, and recommendations to non-technical partners

Proficiency in Python and SQL; working knowledge of core software engineering concepts (version control with Git/GitHub, testing, logging)

Experience with AWS services (e.g., SageMaker, Bedrock) and modern data ecosystems (Snowflake/Databricks)

Working knowledge of LLMs, RAG architecture, and agent frameworks, including safe automation design and evaluation practices

Solid grounding in ML methods (supervised and unsupervised learning, gradient boosting exposure to deep learning), feature engineering, regularization, cross-validation

Ability to translate analytical findings into clear business insights and collaborate effectively with cross-functional partners

Preferred

Experience in customer service or consumer finance domains is a plus

Benefits

Leave programs

Adoption assistance

Student loan repayment programs

Company

New York Life Insurance Company

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime.

Founded in 1845

New York, New York, USA

10001+ employees

https://www.newyorklife.com/

H1B Sponsorship

New York Life Insurance Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (149)

2024 (99)

2023 (85)

2022 (77)

2021 (48)

2020 (65)