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United Airlines · 3 months ago

Intern - Customer Solutions & Recovery (Summer 2026)

United States-IL-OPB - Arlington Heights - Operations Base (AHNOC)

Internship

Onsite

Intern

Start in 2026 Summer

United Airlines is offering an internship opportunity for early career professionals in their Customer Solutions & Recovery team. The intern will work on high-level projects aimed at improving customer experience and operational efficiencies, while developing analytical skills and providing business analyses to support various initiatives.

HospitalityIn-Flight EntertainmentService IndustryTransportationTravel

No H1B

Responsibilities

Analyzing current processes and looking for opportunities to increase team efficiencies

Look for ways to leverage technology and/or automation to drive improvements

Evaluate potential reporting metrics to quantify impact of teams

Qualification

Analytical skillsQuantitative skillsProblem-solving skillsCustomer service mindsetVerbal communicationWritten communicationTeam collaborationAdaptability

Required

Current undergraduate student with an expected graduation date between December 2026 and June 2028

Track record of outstanding analytical and problem-solving skills

Strong verbal and written communication skills and the ability to work well with others

Able to adapt to a fast-paced and rapidly changing environment

Ability to apply quantitative skills and discernment to airline industry

Strong customer service mindset

Willingness to help with additional work/projects as assigned

Position is based in Arlington Heights, IL - must be able to relocate for internship duration

Must be legally authorized to work in the United States for any employer without sponsorship now and in the future

Successful completion of interview required to meet job qualifications

Reliable, punctual attendance is a crucial function of the position

Benefits

Unlimited standby travel anywhere we fly

Company

United Airlines

United Airlines is an aviation company that provides information on reservations, bookings, and travel services online.

Founded in 1926

Chicago, Illinois, USA

10001+ employees

https://www.united.com

Funding

Current Stage

Public Company

Total Funding

unknown

2006-01-25IPO

Leadership Team

Mike Leskinen

EVP, Chief Financial Officer

Deneen DeFiore

Vice President & Chief Information Security Officer

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