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Fortrex · 3 months ago

Corporate Account Manager

Arkansas, United States

Full-time

Onsite

Senior Level

5+ years exp

Fortrex is a leader in food-industry-related contract sanitation and food safety, and they are seeking a Corporate Account Manager to drive business growth by managing key accounts and strengthening client relationships. The role involves identifying new opportunities, ensuring client needs are met, and implementing strategies to enhance business performance.

ChemicalExtermination ServiceFood and BeverageFood ProcessingProduct ManagementQuality Assurance

Responsibilities

Drive revenue growth by identifying new business opportunities within existing corporate accounts and pursuing strategic initiatives that benefit both parties

Work closely with sales leadership to meet and exceed quarterly and annual sales targets for assigned accounts

Leverage deep industry and product knowledge to offer clients tailored solutions that enhance their business performance

Strengthen client loyalty by delivering exceptional service, regularly engaging with stakeholders, and maintaining a pulse on their evolving needs

Identify upsell and cross-sell opportunities, presenting additional products or services that align with the client’s goals

Ensure contract renewals and retention through ongoing relationship building and value delivery

Own and manage relationships with high-value corporate clients, serving as the main point of contact and ensuring their business needs are met

Develop and implement strategic account plans that align with client goals and drive growth opportunities for both the client and Fortrex

Proactively identify client needs, offering innovative solutions that deliver long-term value and strengthen partnerships

Masterfully communicate the value of Fortrex’s solutions to C-level executives, decision-makers, and key stakeholders through clear, concise, and persuasive messaging

Manage client meetings and quarterly business reviews, delivering tailored presentations that demonstrate the ROI of our products/services

Actively listen to client concerns, anticipate their needs, and respond with relevant solutions to enhance their business operations and address challenges

Create and deliver compelling presentations using tools like PowerPoint, that clearly articulate product features, benefits, and unique selling points

Collaborate with cross-functional teams, including product development, marketing, and customer success, to ensure seamless execution of client initiatives

Provide feedback to internal teams on client needs and opportunities to support product innovation and service improvements

Partner with the finance team to ensure accurate and timely billing, contract management, and financial reporting

Maintain up-to-date account records, pipeline activities, and sales forecasts in the CRM (e.g., Salesforce), ensuring accurate reporting to senior leadership

Provide regular updates to leadership on account performance, client satisfaction, and future growth potential

Together with finance, analyze customer’s profitability and build plans to enhance margins

Review financial data to make informed decisions related to pricing strategies

Engage in pricing discussions with corporate stakeholders to ensure profitability while maintaining client satisfaction

Other duties as assigned

Qualification

B2B account managementSales target achievementRelationship managementConsultative sellingCRM software proficiencyAnalytical skillsPresentation skillsCommunication skillsOrganizational skillsProblem-solving skills

Required

A valid and active Driver's License and the ability to travel as needed

Bachelor's Degree in a related field

5 or more years of experience in B2B account management, corporate sales, or a related field

A successful track record of meeting or exceeding sales targets, managing relationships with senior-level executives, and driving business growth

Strong interpersonal and communication skills, with the ability to build lasting relationships and be seen as a trusted partner by clients

Consultative selling approach with the ability to understand and anticipate clients' strategic objectives and recommend tailored solutions

Strong analytical and problem-solving skills, with the ability to develop solutions that address both immediate needs and long-term objectives for clients

A solid understanding of industry trends, market dynamics, and competitors to inform strategy and decision-making

Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly, confidently, and persuasively to both technical and non-technical stakeholders

Strong active listening skills, allowing you to understand client needs and respond effectively with solutions that add value

Adept at preparing and delivering high-impact presentations that communicate value propositions, using tools like PowerPoint

Ability to manage high-stakes negotiations with finesse, ensuring outcomes that benefit both the client and the company

Highly organized, with the ability to manage multiple priorities and projects while maintaining strong attention to detail

Proficient in CRM software (e.g., Salesforce) and other sales tools to track performance, manage accounts, and forecast sales