Snow Companies · 22 hours ago
Program Manager
Williamsburg, VA
Full-time
Hybrid
Mid, Senior Level
3+ years expSnow Companies is focused on enhancing patient experiences through educational programs. The Program Manager is responsible for planning and executing these programs, coordinating events, and ensuring effective communication with clients and internal teams.
Marketing & Advertising
Responsibilities
Coordinate virtual webinars and events geared towards a patient and caregiver audience on behalf of our pharmaceutical clients
Coordinate live event details including all management of venue set up, menu selection, and Audio/Visual needs
Understand technical requirements and meeting outcomes to make appropriate platform recommendations (AdobeConnect, Webex, Zoom)
Create virtual events with the appropriate platform settings and provide training for clients and presenters as needed
Communicate with clients, pharmaceutical sales representatives, and internal teams to solidify details for events (live or virtual)
Lead the production of events and take on the role of the production director during the event (live or virtual)
Provide primary technical support to the client and internal team during the virtual engagement process, including any tech run-throughs scheduled prior to the actual event
Perform as the event host or moderator for part of or the entire event (live or virtual)
Conduct research and analysis of key competitive markets and make recommendations regarding the program platform or location and design of the event
Participate in client meetings and conference calls to identify issues and make recommendations on how to eliminate future occurrences
Individuals will be responsible for interfacing with contractors and vendors in a professional manner and assisting the department staff in programs, outreach, promotions, research, and campaigns
Coordinate with third-party vendors to provide supervision on contractual details and instruct contractors on details and expectations
Provide regular communication with client representatives regarding ongoing program development and effectiveness
Establish an excellent working relationship with assigned clients and continuously strive to improve the level of overall service the company is providing
This position may include up to 25% in travel
Qualification
Required
Bachelor's degree from a four-year college or university
Three to five years of related experience and/or training
Valid driver's license
Ability to complete and adhere to training courses including Snow Policies and Procedures, HIPAA requirements, Adverse Event Reporting, promotional requirements for pharmaceuticals, and Privacy and Data Security
Proficient working knowledge in a Microsoft Windows environment including Word, Excel, PowerPoint, Outlook
Experience in event planning and coordination
Basic mathematics and business statistics skills
Public speaking skills
Teamwork mentality
Organization and file management skills
Multitasking ability
Empathy
Attention to detail
Flexibility in job roles/responsibilities/business hours
Comprehension of general documents related to the pharmaceutical/biotechnology industry
Critical thinking skills
Ability to travel
Problem-solving skills
Ability to conduct outreach calls
Preferred
Salesforce experience
Zoom experience
Company
Snow Companies
Snow Companies is the global leader in patient engagement.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Mullican
Chief Financial Officer
Corbin Wood
COO
Company data provided by crunchbase