Gallagher · 2 days ago
P&C Customer Service Representative
Gallagher is a company that helps clients face risk with confidence by providing a suite of consulting tools and advanced data analytics. The P&C Customer Service Representative role involves supporting the renewal process, managing client relationships, and ensuring compliance with service standards.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner
Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance
Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards
Nurture relationships with the buyer in the client organization as well as with the day-to-day client representatives
Conduct periodic audits to ensure compliance standards and service levels are met
Maintain accurate client and policy data and documents within your Gallagher systems
Use Gallagher's technology to improve productivity and quality
Optimally balance multiple competing priorities
Qualification
Required
High school diploma or GED
A minimum of 1+ years directly equivalent work experience
Proficiency in Microsoft Office
Basic Math skills
Preferred
Associate's degree, professional certification, or equivalent experience and training preferred
Previous experience handling client relationships
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Recent News
2025-12-04
2025-11-19
Company data provided by crunchbase