Yancey Bros. Co. ยท 3 months ago
Machine Technology Specialist
Austell, GA
Full-time
Onsite
Mid, Senior Level
5+ years expYancey Bros. Co. has been serving as the authorized Caterpillar equipment dealer for Georgia since 1914. They are seeking a Machine Technology Specialist to provide technical support and training for 3D Machine Control products, assist sales staff, and maintain up-to-date knowledge of Caterpillar technologies to enhance customer relationships and technology sales.
Machinery
Responsibilities
Assist sales staff with competitive demonstrations, start up on new deliveries and rentals
Interact with customers in the areas of training, operator training and technical assistance
Provide sales staff with product updates, new product introductions and demonstration tips
Provide technical staff/technical services with product updates and introductions
Ensure technology inventory is updated with latest firmware updates
Create weekly schedule of activities with the Sales Managers to support the current business needs
Communicate with Technical Services Manager on a weekly basis to receive and provide technical updates about 3D Technology products
Communicate market awareness information to Machine Sales Manager
Respond to customer requests for assistance in technical support via Technical Services, shop requests or direct customer interaction
Responding to Yancey Service departments for technical support
Respond to customer requests for product operation training
Following up on all new 3D Sales deliveries and providing thorough operation, safety and maintenance information to the customer
Overnight travel is a requirement
Other duties as assigned and qualified
Actively participate in required safety programs and exhibit a Safe work ethic
Excellent written and verbal communication skills required
Look for and participate in new product training
Qualification
Required
5+ Years of Heavy Equipment Product Support experience required
3+ Years of Machine Control and Guidance experience, Trimble experience a plus
High school diploma or equivalent preferred
Preferred
Experience to digital photogrammetry (drone) would be nice to have
Benefits
Aggressive compensation levels
Technician tool allowances
Full medical, vision and dental coverage
Employee wellness programs
Paid vacations
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Paid Holidays
Paid Sick Leave
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Company
Yancey Bros. Co.
Since 1914, the employees of Yancey Bros. Co.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tate Anderson
Chief Financial Officer
Jennifer Kozel, CHRO
Chief Human Resources Officer
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