Chapel Hill Tire ยท 3 months ago
Service & Sales Advisor - Be the Spark Plug of Our Shop
Raleigh, NC
Full-time
Onsite
New Grad, Entry Level
$50K/yr - $85K/yrChapel Hill Tire is a company that values growth, positivity, and real opportunities for its employees. They are seeking a driven and reliable Automotive Service Advisor who will guide customers through their vehicle service journey, recommend valuable services, and collaborate with technicians to ensure smooth operations in the shop.
AutomotiveManufacturingService Industry
Responsibilities
Welcome and guide customers through their vehicle service journey, fostering loyalty and repeat business
Recommend smart, safe, and valuable services that protect their investment and peace of mind
Build trust with clear, confident communication by keeping customers updated on the status of their vehicle repairs
Collaborate with our parts coordinator and technicians to ensure a smooth workflow
Master your craft through learning. Grow and sharpen your skills every day!
Qualification
Required
No automotive experience necessary, but heavily appreciated
Ability to work with the general public
Strong multitasking and communication skills
Handle and prioritize phone calls, in-person customers, and communication with technicians
A team player with a growth mindset
Dependability - Requires being reliable, responsible, and dependable, and fulfilling obligations
Attention to Detail - Being careful about details and thorough in completing work tasks
Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior
Stress Tolerance - Looking for someone who can handle setbacks with patience, accept constructive feedback, and stay open to learning
Integrity - Must be honest and ethical and treat customers and coworkers like family
Preferred
Sales/customer service experience preferred
Valid driver's license heavily preferred
Benefits
Unlimited paid training & certifications
No nights, weekends, or holidays (We are Mon-Fri 8-5!)
Paid Time Off & paid holidays & bereavement leave
Health, Dental, Vision, ST & LT Disability, FSA & more elective benefits to choose!
401K company match & profit sharing
Company-paid life insurance & paid parental leave
Uniforms provided
In house leadership development programs with room to grow in a values-driven company
Company
Chapel Hill Tire
Since 1953, Chapel Hill Tire has offered passionate, efficient car care service to help you get in, out, and on with your life.
Founded in 1953
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase