Universal Music Group · 2 months ago
Senior Manager, D2C Campaign Management (Interscope Urban)
Santa Monica, CA
Full-time
Onsite
Mid, Senior Level
$71K/yr - $186K/yr
3+ years expUniversal Music Group is the world’s leading music company, committed to artistry, innovation, and entrepreneurship. They are seeking a Senior Manager for D2C Campaign Management to lead campaign and program management across eCommerce campaigns, ensuring integration and execution across US and global teams.
Audio Recording and ProductionMedia and EntertainmentMusicPublishing
Responsibilities
Lead campaign & program management across eCommerce campaigns, ensuring all US & global teams are appropriately integrated & executing to plan
Support the Account/Label lead to drive end-to-end D2C campaign execution across teams, working closely with teammates across creative, store management, site merchandising, production, operations, and fan services to keep all deliverables on track
Ensure calendar & campaign plans are updated daily / as plan details change across core planning tools (planning board, product setup sheets, etc.)
Manage all timelines & milestones across campaigns, ensuring all internal & external partners are briefed appropriately and stay on track
Ensure all central stakeholders have clear direction & details needed in order to deliver on their role responsibilities for each store / campaign
Coordinate global D2C launches, liaising between US & International teams
Ensure the cross-functional team operates efficiently in tight unison, so we deliver the highest service level to the label and their artists
Foster a positive, collaborative, and trusting environment of mutual respect and support across internal FH partners supporting Interscope’s business
Work across Interscope, Famehouse, Bravado and other internal teams to facilitate collaboration between appropriate stakeholders across programs, ensuring teams are briefed and integrated appropriately from planning through to execution and fulfillment
Report back to Interscope, Famehouse, and artist teams on progress against campaign milestones & deliverables, outstanding items needed, store performance, etc
Ensure relevant individual team members are pulled directly into conversations when appropriate
Liaise with Finance teams across eCommerce programs, including managing campaign P&Ls
Ensure eCommerce program compliance with UMG and eCommerce policies
Qualification
Required
3-5+ years of relevant experience working in Label Marketing, eCommerce/D2C or related fields
Must be available to work nights and weekends, especially during priority releases and maintain a high level of responsiveness with artist and partner teams via text, phone, email, chat, etc
Passion for and strong knowledge of Interscope's urban artist roster
Strong attention to detail
Ability to stay calm and collected under pressure, and to be accountable for meeting deadlines
Self-accountability to follow-through with proper consistent updates to stakeholders
Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and Google docs
Extremely organized and comfortable streamlining multiple moving parts and comfortable working across multiple high priority projects simultaneously
Strong track record of working directly with artists and/or label teams; demonstrated ability to build trust with artist teams
Flexible and able to adapt to changing client needs in a fast-paced environment
Strong critical thinking skills and ability to know when to escalate potential issues to the relevant executive teams
Preferred
Experience with Monday.com and Shopify preferred, but not required
Familiarity with physical music and merchandise production is strongly preferred
Existing relationships within a label or management team is a major plus
Benefits
Comprehensive medical, dental, vision, and FSA options
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Company
Universal Music Group
Universal Music Group is a music-based entertainment company that offers music recording, publishing, and merchandising services worldwide. It is a sub-organization of Leviy Publishing.
10001+ employees
H1B Sponsorship
Universal Music Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (24)
2023 (14)
2022 (22)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$8.65BKey Investors
William AckmanTencent
2023-06-06Post Ipo Debt· $802.31M
2021-09-21IPO
2021-06-21Secondary Market· $4.17B
Leadership Team
Devraj Sanyal
Chairman & CEO, Universal Music Group, India & South Asia; SVP Strategy "AMEA"
Timothy Xu
Chairman and CEO
Recent News
2026-01-08
Company data provided by crunchbase