Symbotic · 2 days ago
Director of Quality
Wilmington, MA
Full-time
Onsite
Director/Executive
$186K/yr - $255K/yr
15+ years expSymbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. The Director of Quality will lead the Quality organization across automation and robotics products, ensuring quality standards are met from supplier components through manufacturing and field deployment, while driving continuous improvement and collaboration with various teams.
MobileRetailRoboticsSupply Chain ManagementWarehouse Automation
Responsibilities
Lead product quality engineering efforts to ensure design intent translates into reliable, manufacturable solutions
Partner with R&D and Product Engineering to embed quality requirements into new product development
Apply advanced quality tools (FMEA, root cause analysis, risk assessments) to identify and mitigate risks early
Support Advanced Product Quality Planning (APQP) for new product introductions and production ramps
Oversee manufacturing quality across internal operations and external partners, defining and enforcing quality standards for production processes, testing, and validation
Monitor yield, process stability, and defect trends; drive corrective and preventive actions to sustain continuous improvement
Ensure timely resolution of deviations and manage change control processes effectively
Develop and maintain supplier quality programs to ensure consistent delivery of reliable components and materials
Audit and monitor supplier performance, qualify new suppliers, support sourcing decisions, and drive improvement initiatives
Partner with field service and operations teams to ensure installation quality, safety, and performance standards are met
Resolve field issues quickly and capture lessons learned to feed back into engineering and manufacturing for continuous improvement
Establish and manage quality metrics across all functions to measure performance and improvement
Facilitate cross-functional problem-solving, CAPA activities, and cost-of-quality reduction initiatives
Act as a senior escalation point for critical product, supplier, or installation quality issues
Foster a culture of quality, accountability, and continuous improvement across all teams
Qualification
Required
Bachelor's degree in Engineering or a related technical discipline required
Minimum of 15 years of experience in quality, manufacturing, and automation development, with a strong preference for robotics or advanced automation environments
Proven leadership experience across Quality Engineering, Supplier Quality, Manufacturing Quality, and Installation Quality functions
Deep technical understanding of automation equipment, system integration, and field installations
Strong knowledge of quality systems, standards, and methodologies (ISO, APQP, FMEA, 8D, Lean Six Sigma)
Demonstrated success leading cross-functional teams across engineering, manufacturing, supply chain, and service organizations
Strong project management, analytical, and problem-solving skills
Excellent communication and influencing skills, with the ability to engage effectively across all levels of the organization and with external partners
Ability to thrive in complex, fast-paced environments with evolving priorities
Willingness to travel frequently to supplier, manufacturing, and customer sites as required
Travel is required up to 50% of the time
Employees must have a valid driver's license and the ability to drive and/or fly to client, other customer locations or our main office in Wilmington, MA
The person taking this position will be required to perform work at our customer installation locations for extended periods of time where equipment is installed and ready for commissioning
The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis
The employee is frequently required to walk and reach with hands and arms
The employee is routinely required to work at heights of up to 45 feet and within restrictive areas of 24 inches to stand; climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 50 pounds
Must comply with all safety requirements and protocols, including without limitation Lock out tag out safety protocols and fall protection safety protocols
Approximately 80% of time will be spent on a construction site with PPE required (hard hat, safety vest, steel toes, eyeglasses, ear protection, fall protection (e.g., safety harness)
There will be steep stairs to climb into the structure
You may be required to routinely walk up and down stairs to navigate the automation structure
You will regularly be near railings that are high off the ground
Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes
Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit
Preferred
advanced degree (MBA, Master's in Engineering, or Quality/Regulatory focus) preferred
Benefits
Medical
Dental
Vision
Disability
401K
PTO
Other benefits
Company
Symbotic
Symbotic is a provider of integrated supply network automation solutions for warehouses and distribution centers.
501-1000 employees
H1B Sponsorship
Symbotic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (66)
2024 (45)
2023 (45)
2022 (24)
2021 (19)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$1.36B2025-12-04Post Ipo Secondary· $192.5M
2025-12-04Post Ipo Equity· $357.5M
2024-02-21Post Ipo Secondary· $202.5M
Leadership Team
Carol Hibbard
Chief Financial Officer
Tom Ernst
Chief Financial Officer
Recent News
2026-01-03
2025-12-28
Company data provided by crunchbase