Atria Management Company · 3 months ago
Community Sales Director
Carmichael, CA
Full-time
Onsite
Lead/Staff, Director/Executive
1+ years expAtria Management Company is a leading provider of senior living solutions, and they are seeking a Community Sales Director to drive revenue and enhance community marketing efforts. The CSD will be responsible for building strategic relationships with referral sources, generating inquiries, and ensuring exceptional customer experiences.
Real Estate
Responsibilities
Achieving and exceeding the community’s monthly and quarterly revenue/sales targets
Developing the community’s internal and external marketing
Building the community’s strategic relationships with various referral sources to produce highly qualified inquiries
Spend over 50% of time outside of the community generating inquiries to meet and exceed monthly and quarterly revenue targets
Generate inquiries and move-ins from targeted referral sources by developing and maintaining relationships outside of the community
Collaborate with Executive Director to forecast move-ins accurately
Facilitate training and continuous in-servicing for all community staff that may field an inquiry call or conduct a walk-in or scheduled tour
Ensure that responses to inquiries are handled properly, timely and with appropriate follow-up
Position ED or Resident Services Director as local experts on aging through facilitating introductions, joint sales calls, and strategic sales & marketing events
Develop and maintain strong relationships with national and local referral agencies
Quickly engage new inquiries on the phone and in person with the objective of helping guide them towards a sale
Follow-up with in-home visits to potential residents or at locations of influencer(s)
Build relationships with inquiries and potential residents through discovery, listening with empathy and asking follow-up questions
Accurately maintain the community’s Customer Relationship Management database
Curate extraordinary customer experiences through home visits, hospital/rehab visits, highly personalized tours, and personal follow ups
Work with the ED to develop and implement a rolling 90-day Sales and Marketing Plan
Manage and monitor community marketing budget
Help ED recognize first impressions and rent-ready apartment challenges/opportunities
Ensure smooth hand-off of committed customers to ED, RSD and Community Business Director for care assessment and lease due diligence
Monitor the market and the competition of other senior living communities outside of Atria
Create, market and implement engaging events for inquiries and local influencers, both inside and outside of the Community
Serve as a resource by educating and providing information to those who advise seniors on health and alternative living options
May perform other duties as needed and/or assigned
Qualification
Required
One (1) or more years of related sales experience
Must possess strong customer service skills, basic financial knowledge of revenue and profitability, strong computer and electronic file management skills and strong organizational skills
Must have the ability to maintain confidentiality
Must be organized, detail-oriented, and able to multi-task
As dictated by business needs, must be able to work flexible hours, including evenings, weekends, and holidays
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must possess valid driver's license
Preferred
Bachelor's degree from a four year college or university preferred
Benefits
Paid holidays and PTO
Community employees may receive annual anniversary rewards dependent on classification.
Benefits package also includes Health, Dental, Vision, and Life Insurance
Retirement Savings Plan / 401(k) employer match
Tuition reimbursement (U.S Based Communities)
Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location
Company
Atria Management Company
Atria Management Company (“Atria”), headquartered in Louisville, KY, is a leading manager of independent living, assisted living, supportive living and memory care communities in 38 states and seven Canadian provinces.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Moore
Chairman of the Board & CEO
Chris Nall
Chief Technology Officer
Company data provided by crunchbase