McLane Global ยท 3 months ago
International Sales Support Coordinator
Houston, TX
Full-time
Onsite
Mid Level
$54K/yr - $58K/yr
3+ years expMcLane Global is one of the world's largest food-grade logistics companies, and they are seeking an International Sales Support Coordinator to support their International Sales Team. The role involves managing administrative, logistical, and customer service tasks to ensure efficient operations and customer satisfaction.
Food and BeverageFood DeliveryLogisticsManufacturingSales
No H1B
Responsibilities
Manage and monitor inbound shipments for export through McLane's state-of-the-art ERP system
Process sales and purchase orders
Assist the sales team in preparing international registration documentation
Resolve discrepancies in receiving and shipping, and work with suppliers on damage and credit issues
Communicate with all stakeholders including the sales team, warehouse and loading facilities, freight forwarders, vendors, USDA, State Department, customers
Ensure timely and accurate processing of export shipments
Coordinate with sales teams to understand customer requirements and provide sales support
Handle customer inquiries and complaints to ensure satisfaction
Provide product information and support to international clients
Track sales orders and keep customers updated on their status
Prepare and present sales reports to management
Work on sales analysis, presentations, and PowerBI reports
Monitor accounts payable and receivable to ensure timely payments
Ensure compliance with export laws and regulations
Manage sample procurement, packing, and shipment via UPS/DHL
Prepare and handle samples, and documents for all trade shows and marketing activities
Support the international sales team in any other tasks assigned by the Sales Supervisor
Qualification
Required
Bachelor's or associate's degree in logistics, international studies, business, or a related field is preferred
3-5 years of relevant work experience
Eager to learn with the ability to learn quickly and retain information
Strong attention to detail, organizational, and multitasking skills
Strong computer skills including MS Excel and ERP like D365
Strong work ethic and desire to win and grow
Works well in a team environment
Preferred
Foreign language proficiency (Spanish or Arabic) a plus
Benefits
Competitive base compensation
Full Benefits including Medical, Dental and Vision effective on the first day of employment
401(k) with Employer Match (quarterly enrollment)
Paid Holidays (no waiting period to receive holiday pay)
Paid vacation, personal, and sick days effective on first day of employment
Company
McLane Global
McLane Global works in international sales, export, food manufacturing, service, hunger solutions, logistics, and health solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase