Huntington National Bank · 3 months ago
Area Customer Experience Specialist - Float (Traverse City, MI)
Traverse City, MI
Full-time
Hybrid
Entry Level
1+ years expHuntington National Bank is seeking an Area Customer Experience Specialist (ACES) to provide exceptional service to customers and support branch operations. The role involves traveling to different branches, processing transactions, educating customers on banking products, and maintaining high standards of customer service.
Asset ManagementFinanceFinancial Services
No H1B
Responsibilities
Responsible for providing coverage in all aspects of branch banking including customer transactions, servicing customer needs and identifying opportunities to provide advice and guidance helping people along their financial journey and referring customers to other areas of the bank, as needed
Process customer transactions accurately and efficiently maintaining proper cash controls and balancing daily
Provide excellent customer service and effectively resolve customer issues
Educate customers on deposits, loans and provide support for any service or account maintenance issues
Strong comfort level with technology educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) to bank conveniently and manage their money
Adhere to all operational, security, risk and regulatory policies and procedures
NMLS licensing available as part of career development
Notary licensing preferred
Be dependable and adaptable traveling to multiple branch locations throughout the week
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Minimum of 1 year customer service and branch banking experience
Dependable and adaptable traveling to multiple branch locations throughout the week
Strong comfort level with technology educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking) to bank conveniently and manage their money
Adhere to all operational, security, risk and regulatory policies and procedures
Preferred
Bachelor's degree
Cash Handling
Career minded individuals that want to join an organization where they can gain experience and build a career
Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills
Military service in administration, contracting, civil affairs or similar roles
Notary licensing preferred
NMLS licensing available as part of career development
Benefits
NMLS licensing available as part of career development
Notary licensing preferred.
Company
Huntington National Bank
Huntington National Bank offers consumer, small business, and commercial banking, mortgages, wealth, and insurance services. It is a sub-organization of Huntington Distribution Finance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75BKey Investors
FHLB Cincinnati
2026-01-17Grant
2024-11-18Post Ipo Debt· $1.75B
1978-01-13IPO
Leadership Team
Donnell White
Senior Vice President - Chief Inclusion Officer
Dontae Noel
Emerging Payments & Platforms Strategy
Recent News
2026-01-22
2026-01-22
2026-01-22
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