Proctor, Testing Services jobs in United States
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Ivy Tech Community College · 3 months ago

Proctor, Testing Services

Ivy Tech Community College is an open-access institution committed to empowering students through innovative education. The Proctor in Testing Services is responsible for ensuring secure and efficient administration of assessments, both virtually and in-person, while maintaining exam integrity and providing high-quality service to students and community members.

Higher EducationUniversities
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H1B Sponsor Likelynote

Responsibilities

Administer exams and certifications in accordance with vendor requirements and Testing Services procedures
Conduct on-site virtual testing during peak academic testing times as well as onsite in-person proctoring
Maintain exam security, confidentiality, and academic integrity at all times. According to ASOM 4.7 and Testing Services Procedure Guide
Schedule, approve, cancel, and update appointments using the statewide scheduling system (CASS and SmarterProctoring)
Provide basic troubleshooting for hardware and software, escalating as needed
Support the Testing Center Director and team with scheduling, site coverage, and operational needs
Develop and maintain knowledge of all exams, materials, procedures, and accommodations
Demonstrate professional conduct and provide high-level customer service at all times
Attend training sessions and staff meetings, reviewing updates and materials as required
Follow FERPA, ADA, DSS, and other confidentiality and regulatory guidelines
Document and report non-compliant behaviors and maintain accurate records

Qualification

Computer proficiencyCustomer service skillsAttention to detailMultitaskingProblem solvingPhysical staminaInterpersonal communicationFlexibility

Required

Strong computer proficiency, including word processing, spreadsheets, navigating multiple browsers, and document management
Excellent interpersonal communication and customer service skills
Attention to detail, accuracy, and integrity in all tasks
Ability to interpret complex instructions, solve problems, and make independent decisions
Multitasking and flexibility in a dynamic environment
Physical stamina for sitting, standing, walking, and occasional lifting
Commitment to promoting an inclusive and respectful environment for students, clients, and colleagues
High school diploma required
Working knowledge of computers is essential – excellent word processing, navigation, and spreadsheet computing skills are required
Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills
Flexibility and the ability to multitask
Active sitting, standing and walking within the office area
Infrequent lifting and bending
Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and reason to make decisions

Preferred

Associate degree or higher
Experience in education (k-12, higher education) or private sector (academic or certification testing) preferred
Prior exam proctoring experience

Company

Ivy Tech Community College

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Ivy Tech Community College of Indiana is a school.

H1B Sponsorship

Ivy Tech Community College has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2022 (11)
2021 (7)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$29.34M
Key Investors
Lowe's FoundationLilly EndowmentU.S. Department of Labor
2025-07-18Grant
2024-12-05Grant· $21.9M
2023-06-15Grant

Leadership Team

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Martin Pollio
President
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Company data provided by crunchbase