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HighLevel · 3 months ago

Manager - BDR

United States

Full-time

Remote

Senior Level

7+ years exp

HighLevel is an AI-powered sales and marketing platform that supports over 2 million businesses globally. The Manager of BDR will design and lead strategies for reactivating dormant accounts and driving revenue through a high-performing team of BDRs, ensuring alignment with marketing and sales efforts.

AdvertisingCRME-Commerce PlatformsMarketing

Responsibilities

Define and own the BDR strategy, ensuring alignment with Customer Care, Marketing, and Sales

Translate company growth goals into clear motions for dormant reactivation, greenfield expansion, and event-driven demand generation

Lead and scale a high-performing global team of BDRs

Set clear KPIs, coach on execution, and develop future leaders

Establish a performance-driven culture with accountability and growth opportunities

Partner with Marketing to design campaign/event follow-up that maximizes ROI

Create Customer Intelligence to operationalize insights into targeted outreach

Work with RevOps to define reporting frameworks, funnel measurement, and attribution rules

Build scalable playbooks, cadences, and workflows for prospecting and reactivation

Establish feedback loops to continually optimize customer targeting and messaging

Drive experimentation and testing to increase conversion rates across motions

Deliver measurable contribution to trial creation, demos booked, and pipeline growth & holding the team accountable for results

Provide executive-level reporting on performance, insights, and recommendations

Serve as a thought leader in Customer Care, shaping how HighLevel re-captures and expands revenue

Qualification

SaaS experiencePeople managementData-driven operationsCross-functional leadershipPipeline attributionFunnel optimizationPerformance reportingExecutive presenceExceptional communication