Client Advocate jobs in United States
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Trucordia ยท 3 days ago

Client Advocate

Trucordia is a rapidly growing insurance brokerage with a focus on delivering exceptional experiences and opportunities for employees and clients. The Client Advocate role involves assisting Account Managers with processing insurance transactions, maintaining account information, and collaborating with the team to ensure smooth operations.

Business DevelopmentConsultingInsuranceRisk Management

Responsibilities

Assist Account Managers with processing insurance transactions, including:
New and renewal policy processing
Endorsements, audits, cancellations, and restatements
Maintain up-to-date and accurate account information in the agency management system (AMS360)
Request and track information from carriers as needed
Collaborate with Client Executives and Client Managers on transactional service needs
Assemble and format client information packets and deliverables
Monitor billing, payments, and reconciliation issues
Analyze data and spreadsheets for internal and client use
Support document management, compliance checks, and reporting processes
Proactively identify and communicate any administrative issues or inconsistencies

Qualification

Microsoft ExcelOffice applicationsAttention to detailOrganizational skillsWillingness to learnWritten communicationWork independently

Required

High school diploma or equivalent
Strong attention to detail and organizational skills
Proficiency with Microsoft Excel and other Office applications
Excellent written communication and task follow-through
Interest in the insurance industry and a willingness to learn
Ability to work independently while taking direction from multiple team members

Benefits

Medical, Dental, Vision
Life and AD&D insurance
FSA / HSA
Commuter & Child Care FSA
Cancer Support Benefits
Pet Insurance
Accident & Critical Illness
Hospital Indemnity
Employee Assistance Program (EAP)
11 Paid Holidays
Flexible PTO
401K

Company

Trucordia

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A top 20 U.S.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BHMS Investments
2021-11-02Acquired
2017-03-02Private Equity

Leadership Team

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Adrienne Richards Wall
Regional Human Resources Business Partner, SHRM-CP, PHR
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Allison Hamilton, PHRca, SHRM-CP
HR Director of Agency Partnership
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Company data provided by crunchbase