Zoox · 23 hours ago
CRM Enterprise Architect
Foster City, CA
Full-time
Onsite
Senior Level, Lead/Staff
$190K/yr - $239K/yr
8+ years expZoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. They are seeking an experienced Salesforce CRM Architect to lead the evolution of their Salesforce implementation and manage complex, cross-functional programs that deliver value across the business.
Artificial Intelligence (AI)Autonomous VehiclesMachine LearningRoboticsTransportation
Responsibilities
Design Scalable Salesforce Solutions: Lead the design and implementation of advanced Salesforce solutions like Marketing Automation, CDP, Service Cloud, etc that scale with the growth of our ride-hailing robotics company, ensuring alignment with our long-term business strategy
Manage Complex Integrations: Oversee complex integrations between Salesforce and other key business systems, ride-hailing platforms, and external third-party services
Set Development Standards: Establish and enforce coding standards, best practices, and development guidelines across Salesforce projects to ensure high-quality and efficient execution
Cross-Functional Program Leadership: Lead and manage large, multidisciplinary programs that span beyond Salesforce, working with teams in product development, engineering, operations, and customer experience to drive business transformation
Optimize Platform & Business Performance: Continuously monitor and enhance Salesforce performance while also identifying opportunities to optimize processes and systems across the organization
Ensure Security & Compliance: Ensure that Salesforce and other integrated systems meet security, compliance, and data governance standards, particularly in an industry dealing with autonomous vehicles and sensitive data
Scale Operational Excellence: Lead initiatives aimed at scaling operations effectively, introducing automation and process improvements across various departments to support the growth of the company
Champion Innovation & Transformation: Stay ahead of industry trends in both Salesforce and autonomous technology, bringing forward-thinking solutions to the organization and driving transformative change
Qualification
Required
Extensive experience (8+ years) in Salesforce architecture and program management, with a proven track record of leading large-scale implementations and complex cross-functional initiatives both within and outside of Salesforce
Greenfield Implementation Expertise: Knowledge and experience in leading greenfield implementations, building scalable systems, processes, and integrations from the ground up in a fast-growing, dynamic environment
Technical Expertise: Strong proficiency in Salesforce technologies (Apex, Visualforce, Lightning Components, Salesforce APIs) and a deep understanding of CRM processes, including Sales, Marketing, and Service environments
Cross-Disciplinary Program Management: Proven ability to lead large-scale, complex programs beyond Salesforce, with experience in managing teams across diverse disciplines (e.g., product development, engineering, operations)
Integration & Automation Skills: Expertise in integrating Salesforce with other business systems, leveraging iPaaS tools, and implementing automation solutions to improve efficiency across departments
Strategic Vision & Business Acumen: Ability to think strategically, balancing technical execution with business outcomes, and capable of driving cross-functional collaboration to achieve company goals
Clear Communicator: Strong interpersonal skills with the ability to communicate technical concepts to non-technical stakeholders, ensuring alignment across the business
Certifications: Salesforce Architect certifications (e.g., Certified Technical Architect, Application Architect) are highly desirable. Additional certifications or experience in program management (e.g., PMP, Agile) are a plus
Adaptability & Growth Mindset: A proactive leader who thrives in a fast-paced, innovative environment and is comfortable navigating the challenges of scaling a robotics-driven, autonomous ride-hailing business
Preferred
Possess a solid understanding of the ARIBA systems landscape and procurement processes
Prior experience developing and maintaining seamless integrations between SAP and third-party systems, encompassing CRM platforms, payment gateways, and other enterprise applications
Staying abreast of industry trends and advancements in SAP technology, proactively identifying opportunities for process refinement and system enhancements
Benefits
Paid time off (e.g. sick leave, vacation, bereavement)
Unpaid time off
Zoox Stock Appreciation Rights
Amazon RSUs
Health insurance
Long-term care insurance
Long-term and short-term disability insurance
Life insurance
Company
Zoox
Zoox is an AI robotics company that provides mobility-as-a-service and self-driving car services. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Zoox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (293)
2024 (297)
2023 (209)
2022 (204)
2021 (131)
2020 (83)
Funding
Current Stage
Late StageTotal Funding
$955MKey Investors
Grok Ventures
2020-06-26Acquired
2019-10-21Convertible Note· $200M
2018-07-08Series B· $465M
Leadership Team
Nelson Pedreiro
Sr. Vice President, Hardware
Z
Zheng Gao
Director of Hardware Engineering
Recent News
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2025-12-24
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2025-12-13
Company data provided by crunchbase