CHANEL · 1 week ago
Fashion Advisor, WFJ - Miami Design
Miami, FL
Full-time
Onsite
Mid Level
$36/hr - $38.50/hr
3+ years expCHANEL is a luxury fashion brand known for its rich heritage and commitment to exceptional client experiences. The WFJ Specialist role is focused on delivering outstanding service in the watches and fine jewelry category, driving client conversion and retention while building meaningful relationships with customers. This position requires collaboration with Fashion Advisors and involves responsibilities such as client outreach, inventory management, and maintaining visual standards.
ApparelFashionJewelryRetail
Responsibilities
Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category
Optimize and elevate the client experience through providing clients with prompt, professional, warm and courteous service
Build genuine relationships with clients through thoughtful and consistent outreach
Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
Take in repairs and maintain consistent follow-up with clients regarding aftersales
Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team
Participate in cycle counts to maintain accurate WFJ inventory management
Qualification
Required
Previous experience in Watches and Fine Jewelry
Ability to thrive in a team environment and work collaboratively
Have an entrepreneurial mindset with an understanding of, and passion for client experience and development
Excellent communication skills
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
Curiosity and desire to learn and grow professionally within the world of CHANEL
Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with ability to work with diverse client base
Proven success in achieving sales goals
Minimum High School Diploma
Ability to lift 15 lbs
A flexible schedule with the ability to work late nights, weekends, and some holidays
Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Preferred
Foreign language skills are preferred but not required
Benefits
Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
Generous paid time off policies to include vacation, holiday, sick and volunteer days
401K and other incentives
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
Company
CHANEL
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry and watches.
10001+ employees
H1B Sponsorship
CHANEL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (5)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$757.16M2024-07-30Debt Financing· $757.16M
Leadership Team
Adina Kagan
Head of Strategy & Transformation
Laurence Perrin
Chief Compliance Officer
Recent News
Global Cosmetics News
2026-01-11
Company data provided by crunchbase