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CHANEL · 2 days ago

Fashion Advisor, Watches and Fine Jewelry, Palm Beach

Palm Beach Gardens, FL

Full-time

Onsite

Mid Level

$36/hr - $38.50/hr

3+ years exp

CHANEL is a luxury fashion house known for its commitment to exceptional client experiences. The WFJ Specialist is responsible for developing new customers, optimizing client interactions, and maintaining high visual standards within the Watches and Fine Jewelry category.

ApparelFashionJewelryRetail

Responsibilities

Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the watches and fine jewelry category

Optimize and elevate the client experience through providing clients with prompt, professional, warm and courteous service

Build genuine relationships with clients through thoughtful and consistent outreach

Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations

Take in repairs and maintain consistent follow-up with clients regarding aftersales

Maintain visual standards in partnership with watches and fine jewelry category manager and regional visual merchandising team

Participate in cycle counts to maintain accurate WFJ inventory management

Qualification

WatchesFine JewelryClient experience developmentSales goals achievementCommunicationForeign language skillsCuriosityDesire to learnTeam collaboration

Required

Previous experience in Watches and Fine Jewelry

Ability to thrive in a team environment and work collaboratively

Have an entrepreneurial mindset with an understanding of, and passion for client experience and development

Excellent communication skills

Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives

Curiosity and desire to learn and grow professionally within the world of CHANEL

Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with ability to work with diverse client base

Proven success in achieving sales goals

Minimum High School Diploma

Ability to lift 15 lbs

A flexible schedule with the ability to work late nights, weekends, and some holidays

Front of House Fashion: Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results

Preferred

Foreign language skills are preferred but not required

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund

Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)

Generous paid time off policies to include vacation, holiday, sick and volunteer days

401K and other incentives

Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program

Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking