Pomelo Care · 1 month ago
Senior Associate, Business Operations
Pomelo Care is a multi-disciplinary team focused on improving care for moms and babies through a technology-driven platform. They are seeking a Senior Associate in Business Operations to build and optimize operations for new product lines by delivering data-driven analysis and insights that drive impact for their members.
Health CareMobile Apps
Responsibilities
Analyze and report on key operational metrics and performance trends for Pomelo’s new business lines
Support the forecasting process by analyzing and reporting on historical data and trends to inform monthly, quarterly, and annual financial projections
Own clinical team capacity planning for new program launches and ongoing care delivery
Use data to distill key insights, identify and prioritize areas for operational efficiency, and implement critical process improvements
Own important operational projects that improve the efficiency of how we deliver care for our members. Proactively communicate project timelines and roadblocks with cross-functional partners to ensure deliverables are met
Collaborate with cross-functional teams including Revenue Cycle Management, Accounting, Strategic Finance, Partnerships, and Customer Success to ensure analytical alignment and smooth operations
Qualification
Required
2-4 years of experience in a strategic analytical role, preferably in consulting, finance, or at a high-growth start-up
Strong analytical skills with experience performing independent analyses in Google Sheets and Excel and manipulating data in data visualization tools (e.g. Metabase, Looker)
Significant experience in financial analysis and forecasting, with demonstrated ability to build flexible financial models with a high degree of flexibility and forecasting accuracy
A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions
An accountable and collaborative team player with excellent communication skills, both written and verbal
Skilled at managing competing priorities with strong prioritization and time management skills
Highly organized with a strong attention to detail
Preferred
Healthcare/health tech experience
Experience with SQL
Benefits
Competitive healthcare benefits
Generous equity compensation
Unlimited vacation
Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)
Company
Pomelo Care
Pomelo Care is the national leader in evidence-based maternity care.
Funding
Current Stage
Growth StageTotal Funding
$86.96M2024-06-20Series B· $46M
2023-06-08Series A· $33M
2021-09-01Seed· $7.96M
Recent News
The Journal Record
2025-09-12
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