Bonita House, Inc. · 3 months ago
Overnight Crisis Program Supervisor
Alameda, CA
Full-time
Hybrid
Mid, Senior Level
$102K/yr - $105K/yr
2+ years expBonita House, Inc. is a nonprofit mental health agency dedicated to supporting individuals with serious mental health challenges. The Overnight Crisis Program Supervisor will provide clinical guidance and oversight to crisis teams, ensuring effective assessment and resource allocation during crisis situations, while maintaining the necessary staffing and documentation requirements.
Health CareMental Health
Responsibilities
Responds to consultation phone calls on first ring from Clinicians in the field to provide clinical guidance and oversight to facilitate effective assessments and disposition discussions
Responsible in collaboration with Clinical Director for ensuring that crisis teams are adequately staffed, including arranging on-call coverage with adequate lead time. It is a billing requirement that services operate 24/7 without gaps in coverage
Complete review and sign off on all unlicensed clinical documentation of crisis evaluations, and follow up notes
Is required to work the shift if scheduled staff call out as 24/7 coverage is required for the contract
Participate in staff performance reviews
If needed, provide coaching or progressive discipline in collaboration with the Director and HR when appropriate
Complete and engage in the BHI QA process such as CQRT monthly chart review
Attends staff meeting to stay abreast of current team members and needs within the program
Identifies need for escalation for on scene supervision and support and responds to scene if needed
Assists in determining the best available resources to support the client’s needs
Completes in-house and/or 988 Crisis Support Services training to answer direct dispatch calls for service which may happen outside of shift hours
Directs crisis management and crisis intervention when appropriate
Will assess for the need of new protocols and procedures and assist in creation of needed systems to support the success of the program
Assists with program data tracking and record keeping, ensuring all consumers are provided with after-care follow up
Completion of consultation log and morning report for accurate transfer of information and timely completion of documentation as applicable
Lead the evening staff meeting twice a month or as needed
Complete administrative projects as needed or other projects as specified by the Director of Crisis Services
Attend two weeks of on-boarding training during day time hours and all required online trainings within first 30 days
Completion of CPR/BLS training within first 90 days
Comply with all legal and ethical mandates including Child and Elder Abuse Reporting, HIPAA, PHI and PII
Able to meet the Immigration Reform Act of 1986 requirements
Willingly show interest to learn and understand different perspectives, as well as show self-awareness around race, gender, class, sexual orientation, lived experience and other important attributes
Qualification
Required
Masters Degree from an accredited college with a major in Clinical Psychology or a related field
Valid License (LCSW, LMFT, LPCC) with the California Board of Behavioral Sciences or Board of Psychology
Experienced in rapid screening and assessment, DSM-5 diagnosis and works effectively in stressful situations
At least two (2) years of Crisis Response field experience as a registered or licensed clinician
Experience and familiarity with providing services in public health, community mental health, crisis services, or other setting serving people who are unhoused
Experience in Electronic Health Record Systems (eg. Welligent, Clinicians Gateway, Reddinet, Epic)
Must have California Driver's License and a driving record acceptable by the Agency's insurance company
Must be able to report onsite within 60 minutes of notification
Company
Bonita House, Inc.
Bonita House, Inc is a nonprofit behavioral health agency specializing in treatment for individuals with a dual diagnosis of mental health and substance use disorders.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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