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SentinelOne · 21 hours ago

Staff Professional Services Consultant (SIEM)

United States

Full-time

Remote

Lead/Staff

$128K/yr - $160K/yr

SentinelOne is redefining cybersecurity with AI-powered innovation and is seeking a seasoned SIEM expert to lead post-sales engagements focused on their AI-powered SIEM product family. The role involves delivering implementation and advisory services, guiding customers through the end-to-end implementation, and ensuring tailored deployments that align with customer goals.

Artificial Intelligence (AI)Cyber SecurityNetwork SecuritySecurity

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Deliver implementation, enablement, and advisory services for SentinelOne AI SIEM and related technologies

Consult with Customers to build collaborative architecture, success criteria, and project plans for implementation customized to their business objectives

Possess a basic understanding of FedRAMP and the ability to deliver solutions in these environments

Work with Customers as a trusted advisor, helping guide them on ongoing security best practices, platform management, and product usage; identify and suggest new opportunities for applying the technology

Empower customers to take on the next wave of questions on their own

Collaborate with Service Delivery Partners, enabling them to provide the same level of service to our Customers

Represent and advocate for Customer needs/issues cross-departmentally

Continuously improve methodologies, deliverables, and processes to create an unparalleled Customer Experience

Contribute to internal best practices and HOWTO documentation

Qualification

SIEM expertiseCustomer engagementProject managementCloud technologiesCoding proficiencyData analyticsCommunication skillsDetail-orientedTeam player

Required

US citizenship required due to Federal & FedRAMP regulations

Experience in a Professional Services Engineer/Implementation Engineer role or related field services (pre-sales, customer success, etc.)

Customer-centric approach; enjoy working with Customers and establishing strong relationships

Adept at managing Customer expectations resulting in high customer satisfaction

Project management skills, including coordinating resources within and outside of the company

Strong background with SIEM (Splunk, Devo, Qradar, Exabeam, etc.), big data platforms (Cassandra, Hadoop, etc.), data lakes (Snowflake, DataBricks), streaming analytics (Kafka), and/or log management (ElasticSearch, SumoLogic, etc.)

Exposure to SOAR platforms (Cortex, Swimlane, Torq, etc.)

Some code writing proficiency is desired (C/C++, Bash, Perl, and/or Python, etc.)

Experience with RegEx and writing parsers

Background in cloud providers (AWS, Azure, Google) and technologies such as Kubernetes

Impeccable written and verbal communication skills

Experience in communicating with Customers from diverse cultures

Detail-oriented and analytical

Strong team player but still a self-starter

Thrives in a multitasking environment and can adjust priorities on the fly

Ability to travel to visit prospects, customers, and partners on occasion (no more than 25% and as required)