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NCMS – National Center for Manufacturing Sciences · 1 day ago

Business Operations Specialist

Ann Arbor, MI

Full-time

Hybrid

Mid, Senior Level

5+ years exp

The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium dedicated to enhancing the competitiveness of the U.S. industrial base. The Business Operations Specialist will support diverse projects and business activities while providing exceptional customer service.

3D PrintingAssociationManufacturing

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Morgan Laut, SHRM-CP

Responsibilities

Maintain data integrity and accuracy through validation, which will likely include comparison to and review of official NCMS documentation

Collaborate with various business units to understand processes and collect data

Maintain and assist in the creation of content for internal and external communications

Respond to internal and external customer requests as needed. Identify customer needs and collaborate with internal NCMS departments

Provide project meeting support as needed via attending meetings, preparation and distribution of project meeting notes. Assist in the documentation and improvement of procedures

Assist in preparation and/or review of quarterly and final project reports

Maintain project information, collect and maintain data files/folders, develop presentations

Become trained and proficient in specified core functions within the organization

Perform other duties as requested

Qualification

Microsoft Office 365SharePointCritical thinkingProblem-solvingOrganizationCustomer service excellenceProcess improvementEffective communicationAttention to detail

Required

Must be a citizen of the United States

Must have or be eligible to obtain government security clearance

Must be fully vaccinated against COVID-19 unless legally exempt

Flexibility to work a hybrid schedule; three days in the office & two days home

Degree in Business Administration, Science/Technology or related field or a minimum of 5 years' experience in an administrative role with customer service and/or technology focus

Critical thinking & problem-solving skills are required

Microsoft Office 365 experience

SharePoint functional knowledge

Effective communicator in written and oral formats

Demonstrated high level of organization and attention to detail

Demonstrated ability to develop and deliver suggestions for process improvements

Demonstrated customer service excellence

Company

NCMS – National Center for Manufacturing Sciences

The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S.

Founded in 1986

Ann Arbor, Michigan, USA

51-200 employees