Account Executive -Existing Accounts (Renewals + Expansion) jobs in United States
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Rollick · 2 months ago

Account Executive -Existing Accounts (Renewals + Expansion)

Rollick is a technology company that provides software solutions to manufacturers and dealerships in the Powersports, RV, Marine, and industrial equipment industries. The Account Executive will manage existing OEM accounts, focusing on client retention and expansion, and will serve as the primary relationship manager to ensure customer satisfaction and value realization from Rollick’s solutions.

MarketingMarketing AutomationMobile Apps
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Growth Opportunities

Responsibilities

Serve as the strategic relationship manager for OEM clients while leveraging DAEs/COE for tactical support
Build and maintain multi-threaded relationships, including executive sponsors, day-to-day users, and cross-functional stakeholders
Develop account plans with goals, risks, mutual success criteria, and contact strategies; maintain stakeholder maps and relationship health indicators
Lead QBRs, monthly check-ins for priority accounts, and executive updates; present performance, insights, and next steps
Foster client advocacy by identifying champions and facilitating references, testimonials, and case studies as needed
Understand Rollick platform features, benefits and, value propositions in order to pitch new services for client adoption
Identify, scope, and close cross-sell/upsell opportunities aligned to client objectives; manage renewals and negotiate agreements with leadership support
Build business cases and ROI analyses; deliver proposals and pricing with clear value narratives
Become an expert on Rollick platform features and functions to better educate clients about usage and best practices
Analyze campaign and program performance (lead volume/quality, conversion rates; recommend optimizations with the DAEs/COE
Coordinate with the DAEs/COE to resolve issues, track action items, and communicate progress
Maintain CRM hygiene in Salesforce (contacts, activities, opportunities, dashboards)
Prepare client-ready materials (QBR decks, proposals, roadmaps) using Microsoft Office tools
Monitor industry trends and competitive dynamics in powersports, marine, RV, and industrial; educate clients on best practices and new Rollick capabilities
Represent Rollick at client meetings, events, and trade shows as needed

Qualification

B2B account managementSaaS experienceSalesforce proficiencyOEM experienceMicrosoft Office proficiencyAnalytical skillsCommunication skillsNegotiation skillsTeam playerOrganizational skills

Required

4+ years of B2B account management, customer success, or sales experience, preferably in SaaS/marketing technology
Experience with OEMs and/or dealer networks in powersports, marine, RV, industrial, automotive, or related verticals strongly preferred
Demonstrated success in relationship management: building executive alignment, multi-threading accounts, running QBRs, negotiating renewals, and expanding revenue
Proficiency with Salesforce (account planning, opportunity management, forecasting, reporting/dashboards)
Proficiency with Microsoft Office (Excel for analysis, PowerPoint for presentations, Outlook/Teams for communication and scheduling)
Strong analytical skills and business acumen; ability to translate marketing performance metrics into ROI-focused recommendations
Excellent communication, presentation, storytelling, and negotiation skills; executive presence and consultative selling mindset
High emotional intelligence, active listening, and conflict resolution skills; comfortable handling escalations and navigating complex organizations
Highly organized, detail-oriented, and able to manage multiple priorities and deadlines
Collaborative team player able to coordinate cross-functionally with Sales, Operations, and Product
Willingness to travel for client meetings and industry events as needed
Ability to work effectively across multiple U.S. time zones (Mountain, Central, and Eastern)

Preferred

Bachelor's degree in Business, Marketing, Communications, or related field preferred

Company

Rollick

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Rollick provides marketing and technology solutions for dealers and OEMs to help them improve the customer buying experience.

Funding

Current Stage
Growth Stage
Total Funding
$22.4M
Key Investors
LiveOak VenturesSilverton Partners
2022-10-04Series Unknown
2021-03-01Series Unknown· $8.5M
2018-10-11Series A· $8.3M

Leadership Team

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Jason Nierman
Co-Founder and Chief Revenue Officer
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Company data provided by crunchbase