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Stand Together · 2 days ago

Online Community and Content Manager

United States

Full-time

Remote

Mid Level

3+ years exp

Stand Together is a philanthropic community that supports changemakers in addressing America's pressing issues. The Community and Content Manager will be responsible for engaging with nonprofit leaders through content creation, community engagement, and fostering connections among members to enhance their experiences.

GovernmentNon ProfitTrading Platform

Responsibilities

Make informed recommendations on the content strategy and execute community communications, including the Catalyst newsletter

Write, edit, and publish content on Paradigm that sparks discussion, shares knowledge, and supports member learning journeys

Collaborate with teammates to bring forward new engagement ideas like virtual events, spotlight stories, and curated resource guides

Monitor member activity and behavior on the platform, identifying opportunities to increase participation and connection

Post discussion prompts, polls, and updates to encourage interaction among members

Be the "go-to" resource for members, answering questions, guiding them to resources, and ensuring a welcoming community environment

Test and refine community engagement strategies to strengthen participation rates

Support virtual learning opportunities by helping design and execute community engagement focused sessions

Partner with internal teams to promote events and ensure high attendance and value for members

Bring feedback and ideas from the community into programming design

Track and analyze community engagement trends

Share member feedback with the Platform Coordinator and team to inform platform improvements

Recommend and implement communication workflows that boost member experience

Qualification

Community managementContent marketingDigital engagementWriting skillsCreative thinkingAudience engagementNon-profit experienceStorytellingOrganizational skillsRelationship building

Required

At least 3-5 years of experience in community management, content marketing, or digital engagement

Excellent writing and communication skills with a knack for storytelling and audience engagement

Creative thinking with experience designing digital community experiences

High degree of organization and proactive approach to work, with the ability to juggle multiple community initiatives

Passion for building relationships and creating spaces where nonprofit leaders can thrive

Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect