Apply on Employer Site

Staples Canada · 3 months ago

Key Account Exec / HealthCare REGIONAL REMOTE (Boston, ME, RI, CT)

United States

Full-time

Remote

Mid, Senior Level

4+ years exp

Staples Canada is a business-to-business company seeking a Key Account Executive to drive account growth and profitability strategies. The role involves securing contractual commitments and collaborating with internal teams to enhance customer relationships and drive sales.

E-CommerceInformation TechnologyOffice Supplies

Responsibilities

Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC)

Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan

Collaborates with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language

Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape

Expertise of customer industry buying process’ and ability to support product selection and standardization of SA.com products assortments

Engage CSM to manage customer experience and complete customer maintenance requests

Profitably grow book of business by hunting programmatic and transactional opportunities at the master account level across all categories. Also drive sales through program compliance at all account sites

Establishes and maintains business management relationships with the senior executive team members within customer base

Drives incremental sales and profitability

Ability to create growth strategy based on customer needs

Executing strategies defined by Senior Leadership Team

Integrates feedback from customers into their sales approach

Works to provide Staples solutions and value to customer challenges and situations

Provides critical feedback from customers to leadership and support teams

Growth strategy across customers/sites

Account assortment and pricing

Internal Teaming: Individual will need to communicate and work closely with many internal partners such as Revenue Management, Category Specialists, and Support teams

Customer Communications: Individual is responsible to communicate with prospects and customer daily in a professional manner, displaying high level of business acumen

Qualification

Consultative sellingSolutions sellingClient managementNegotiation skillsMicrosoft OfficeBusiness developmentAccount managementDriveBusiness acumenAdaptabilityPresentation skills