Veterinary Client Service Representative jobs in United States
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Ethos Veterinary Health ยท 3 months ago

Veterinary Client Service Representative

positionKansas City, KS
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Ethos Veterinary Health is a leading network of specialty and emergency veterinary hospitals providing advanced care for pets. They are seeking a full-time Veterinary Client Service Representative to welcome clients, manage appointments, and ensure high-quality service in a compassionate environment.

Health CareMedicalVeterinary
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H1B Sponsor Likelynote

Responsibilities

Welcome our clients in a friendly, helpful, and compassionate manner
Prepare and review documents and medical records accurately and completely
Educate and advise clients regarding MVES/OVES services and practices
Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times
Process invoices and payments accurately
Update and maintain client/pet records and files in accordance with hospital legal requirements
Assist with other administrative duties such as scanning, faxing, emailing, for example
Support team to reach common goals
Ability to recognize and seek guidance in all client-related cases where protocol does not apply

Qualification

Customer serviceInterpersonal skillsWindows-based programsEffective communicationMultitaskingSelf-motivated

Required

Excellent interpersonal skills and able to develop and maintain positive working relationships with others
Have a fundamental knowledge of windows based computer programs
Proven effective communication and the ability to multitask and prioritize
Willing and able to provide exceptional customer service
A motivated and dedicated individual who is self-motivated to provide exceptional service

Benefits

401(k) matching
Employee assistance programs
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Professional development assistance
Tuition discounts and assistance available toward an Accredited Veterinary Technology Programs and Practice Management Program
Shift Differentials
Quarterly Bonus Program
Uniform Allowance
Paid Time Off
Medical/Dental/Vision
Short/Long term Disability
Life Insurance
Pet Insurance
Generous Employee Pet Discount

Company

Ethos Veterinary Health

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Ethos is a veterinary health company with hospitals that provide advanced veterinary medical services.
dateFounded in 2015
location
Denver, Colorado, USA
people-size10001+ employees
web-link
https://www.ethosvet.com

H1B Sponsorship

Ethos Veterinary Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-08-16Acquired

Leadership Team

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Patrick Welch
Executive Leadership Team Member
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Recent News

PR Newswire
National Veterinary Associates Appoints Leslie Storms as President, Ethos Veterinary Health
2025-12-01
Seattle TechFlash
National Veterinary Associates names new CEO
2025-09-09
PR Newswire
Ethos Veterinary Health Partners with VetRec to Revolutionize Clinical Efficiency and Support Veterinary Teams
2025-09-02
Company data provided by crunchbase