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National Ramah Commission · 3 months ago

Director of Operations

New York, NY

Full-time

Hybrid

Director/Executive

$85K/yr - $105K/yr

The National Ramah Commission is a vibrant summer camp community, and they are seeking a Director of Operations to oversee the facilities, operations, security, and IT infrastructure of Camp Ramah in the Berkshires. The role involves managing day-to-day operations, supervising staff, ensuring compliance with regulations, and participating in strategic planning to support the organization's mission.

CommunitiesReligion

Growth Opportunities

Responsibilities

Manage day-to-day summer operations, including the Business Office, transportation, commissary, security, and housekeeping

Hire and supervise seasonal and year-round staff including commissary, maintenance, facilities, and housekeeping teams

Oversee technology and manage outsourced IT services; implement technology upgrades and digital systems optimization (e.g., CampMinder, G-Suite, CRM tools)

Oversee operations budgeting in collaboration with the Director and Director of Finance; manage vendor contracts, purchasing, and expense tracking to ensure cost efficiency

Establish policies and ensure compliance with legal, regulatory, and accrediting bodies

Supervise all security matters, including safety plans, systems, and security grants

Serve as lead administrator for CampMinder and support data tracking, collection, and reporting

Foster a positive camp culture by promoting teamwork, open communication, and problem-solving

Manage purchasing and inventory of all operational supplies and materials

Ensure the safe, ongoing operation of facilities in both Teaneck, NJ and Wingdale, NY

Oversee capital improvement and building projects in partnership with the Facilities Committee of the Board

Negotiate contracts and maintain vendor relationships

Incorporate sustainability best practices into facility management and purchasing decisions

Maintain compliance with environmental, safety, and accessibility standards

Serve as a core member of the Senior Leadership Team, participating in organizational decision-making, budgeting, and long-term strategic planning

Develop, maintain, and implement operational plans to support the organization’s mission and growth

Maintain and update personnel policies and employee handbooks; ensure compliance with evolving employment laws and HR best practices

Lead ongoing risk management efforts, including insurance, emergency preparedness, and compliance with all local, state, and federal safety regulations

Collaborate cross-departmentally to ensure alignment between programmatic and operational priorities

Qualification

Operations managementFacilities managementBudgetingFinanceRisk managementIT infrastructureStrategic planningLeadership skillsCommunication skillsTeam collaborationProblem-solvingTime management

Required

Significant experience managing operations in a complex organization

Property management and physical plant experience

Experience in nonprofit, educational, and/or camping environments preferred

Business or for-profit experience in operations, consulting, or HR a plus

Strong leadership, supervisory, and communication skills

Ability to work collaboratively with lay leaders, staff, and community partners

A self-starter mindset with strong work ethic, time management, and multitasking skills

Summer residency of approximately 11 weeks at the Wingdale, NY campus

Regularly scheduled visits to camp during the off-season

Ability to build strong, trust-based relationships with staff, families, vendors, and partners

Benefits

Paid Time Off: 10 personal vacation days, 5 post-camp days, all Jewish and secular holidays, and office closure during Pesach and Christmas–New Year’s week.

Benefits: Medical, dental, and vision insurance; 403(b) with employer contribution after one year; additional customary benefits.

Hybrid Schedule: 3 days per week in Teaneck office during the off-season.