Gallagher · 2 days ago
Account Manager - Gallagher Pharmacy Alliance
Rolling Meadows, IL
Full-time
Onsite
Mid Level
$51K/yr - $100K/yr
3+ years expGallagher is a trusted partner helping organizations with their people decisions and workplace strategies. The Account Manager will manage Gallagher Pharmacy Alliance clients, ensuring effective communication, project implementation, and overall client satisfaction while working closely with various teams and vendors.
ConsultingFinancial ServicesInsuranceManagement ConsultingRisk Management
Responsibilities
Communicate and publish schedules associated with all incoming accounts and transfer accounts
Requires professional communication with Sales Staff, Account Managers, Incoming Pharmacy Benefit Management company (PBM), and Outgoing PBM
Includes intense schedule planning and follow up
Works with Account Management team to ensure client implementations are on-track for all deliverables
Works independently to define project goals and objectives
Delivers program design and implementation plan to PBM manager for approval and to account for final approval
Maintains daily communication with all outside vendor partner groups in order to identify and resolve customer service issues proactively
Monitors financial reports such as einvoice and ebilling to validate accuracy and project financial issues
Responsible for the daily assignments and workloads of all clinical PBM Assistants
Works with PBM companies to ensure client implementations are on-track for all deliverables
Manages schedule and delivery of internal department tasks and responsibilities to ensure client implementations are on-track for all deliverables. Simultaneously manages multiple schedules for multiple account implementations to ensure client implementations are on-track for all deliverables
Monitors account performance through data analytics
Works with management to set mutually beneficial annual goals and strategize to decrease utilization of expensive pharmaceuticals, multiple drug classes, and narcotics to meet/exceed goals and to ensure client satisfaction
Works with all internal areas to support large national account initiatives and deliverables
Works with all internal areas to resolve and track client service issues and solve problems
Serves as one point of contact for issue resolution and problem solving. Ensures management is aware of any ongoing issues
Qualification
Required
Bachelor's degree and 3 years of Account Management experience OR High School degree with 5 or more years client management experience
New hire must live in eastern or central time zone
Excellent verbal and written communication skills
Able to quickly determine critical issues
Preferred
Experience working at or with one or more PBMs
Familiar with employee benefit plans including prescription coverage
New client implementation
Benefits
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
Company
Gallagher
Gallagher is an international insurance brokerage and risk management services firm.
10001+ employees
H1B Sponsorship
Gallagher has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (58)
2024 (31)
2023 (32)
2022 (45)
2021 (36)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$9.7B2024-12-09Post Ipo Equity· $8.5B
2023-06-22Post Ipo Debt· $1.2B
1984-06-29IPO
Leadership Team
Alec Herring
Area Senior Vice President
Mark Gresser
Executive Vice President
Recent News
2025-12-04
2025-11-19
Company data provided by crunchbase