Paylocity · 5 days ago
Payroll Implementation Consultant III
Meridian, ID
Full-time
Onsite
Mid, Senior Level
$56K/yr - $80K/yr
5+ years expPaylocity is an award-winning provider of cloud-based HR and payroll software solutions, known for its intuitive product suite that helps businesses streamline HR and payroll processes. The Payroll Implementation Consultant III will manage complex implementations, guide clients through the process, and ensure a smooth transition to Client Services, leveraging deep product knowledge and consultative expertise.
Enterprise SoftwareHuman ResourcesInformation TechnologyRecruitingSaaSSoftware
Responsibilities
Act as our clients trusted advisor, ensuring exceptional customer experiences throughout the implementation process for complex clients. To include but not limited to, facilitating meetings, and maintaining communication throughout the life cycle of their implementation
Provide a smooth transition and post-implementation support as needed, including system maintenance, and issue resolution, based on client feedback
Assist complex clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software
Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor)
Review, with client, configuration of system to ensure the software is aligned with the clients' needs and expectations to ensure optimal utilization of system capabilities
Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations
Troubleshoot and resolve implementation related matters, escalating critical concerns to the appropriate teams when necessary
Provide advice and guidance to assist clients on incorporating HCM best practices, process improvements, and change management strategies
Participate in pre-sales activities, including product demonstrations, scoping, and estimating efforts, to support business development initiatives
Develop and deliver comprehensive project documentation, including project plans, status reports, process flows, and system configurations
Qualification
Required
3+ years of Customer Service or Customer interfacing role
2+ years' experience in HCM consultation or benefits / payroll / HR
2+ years of Payroll IC II experience and completion of SOAR Upscaling preferred (for internal candidates only)
Highschool Diploma required; bachelor's degree preferred or equivalent experience
Experienced knowledge of Paylocity products and process is preferred
Client Centric Approach: Possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process
Proficiency in Microsoft Office (with a strong emphasis on Excel) and Other Programs: Adapt quickly to new software platforms and leverage their capabilities to optimize project outcomes. Experience with Excel functions including VLOOKUP, Pivot tables, data manipulation and analysis
Resourcefulness: Utilize your problem-solving abilities to overcome obstacles and find creative solutions that meeting project requirements and client expectations
Project Management: Ability to independently prioritize tasks and projects based on importance and urgency to ensure timely and efficient completion with minimal leadership intervention. Maintain a high-level of organization and attention to detail through the implementation process to meet client deadlines and achieve successful outcomes
Problem Solver and Innovator: Taking initiative to tackle problems by actively seeking solutions and generating new ideas
High Revenue Client Management and Complex Implementations: Proven track record of successfully managing high revenue clients. Demonstrated ability to handle escalated clients and effectively resolve challenging situations
Strong leadership Capability: Possessing exceptional leadership qualities to guide team members, foster collaboration, and achieve shared goals. This includes effective communication, decision-making and ability to influence and mentor others
Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day
Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously
Benefits
Medical
Dental
Vision
Life
Disability
401(k) match
Perks that support you, your family, and your finances
Career development
Company
Paylocity
Paylocity is a provider of cloud-based payroll and human capital management (HCM) software solutions.
5001-10000 employees
H1B Sponsorship
Paylocity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (20)
2023 (22)
2022 (29)
2021 (2)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$10MKey Investors
Adams Street Partners
2014-03-19IPO
2008-05-16Series Unknown· $10M
Leadership Team
Toby Williams
President & CEO, Board Director
Holly Fulp
Deputy CFO and Chief Strategy Officer
Recent News
2025-11-10
2025-11-10
Company data provided by crunchbase